Senior MS Exchange Administrator - Bulgaria
Netcracker Shaping the Digital Future
As a proud subsidiary of NEC Corporation, Netcracker is a global software leader driving innovation at scale. We combine an open Agentic AI Platform with AI-Native IT Solutions to help telecommunication providers transform, innovate, and deliver results that matter. Powered by cutting-edge technology—and the passion of our people—we unlock new opportunities, spark innovation, and create better digital experiences for millions worldwide. Join us and be part of a team that is not just keeping up with the digital future—we’re leading it.
If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.
What’s in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.
Role and Responsibilities:
We are looking for a Senior Microsoft Exchange Administrator to be responsible for developing and supporting our email infrastructure solutions.
Why join our team:
- Work on design, development, and customization of mission-critical email solutions for world-leading companies.
- Get unlimited opportunities for professional and career development in a global company.
What you’ll do:
- Administer and support on-premise MS Exchange environments.
- Manage and maintain hybrid configurations.
- Implement and support email security solutions, including anti-spam, anti-virus, and encryption.
- Perform regular system maintenance, updates, and patches.
- Troubleshoot and resolve complex email-related issues and incidents.
- Collaborate with IT teams to integrate Exchange services with other systems and applications.
- Provide end-user support and troubleshooting
- Work on critical and high severity incidents and problems: identify root causes and provide appropriate solutions; provide timely status updates and reports.
What we are looking for:
- Must have at least 10+ years’ experience in IT and\or Information Security.
- Proven experience in managing and supporting MS Exchange environments.
- Strong knowledge of email security protocols and solutions.
- Understanding of PowerShell scripting for automation and management tasks.
- Excellent troubleshooting and problem-solving skills.
- Ability to assume a leadership role, owning the job, team player, constant focusing on results.
- Knowledgeable in Network/TCP fundamental
Optional (will be a plus):
- Knowledgeable in Office 365 and related services.
- Experience with other email platforms and migration tools.
- Certifications such as Microsoft Certified: Messaging Administrator Associate, Microsoft 365 Certified: Administrator Expert or similar.
Education:
Degree in a relevant subject.
Who is Netcracker Technology?
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
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