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Professional Services Engineer - Legal Industry

Lehi, Utah, United States

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

 

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. 

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022,  2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. 

Other recent awards include: 

  • Two-time winner (2024, 2023) National Top Workplaces
  • Two-time winner (2024, 2023) Top Workplace innovation
  • Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
  • Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
  • Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
  • Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
  • 2024 Cultural Excellence
  • 2024 Technology Industry 
  • 2023 Top Workplace Leadership
  • 2023 Top Workplace Purpose & Values
  • 2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! 

Your opportunity for impact:

NetDocuments is seeking a highly skilled and motivated Document Automation and AI Legal Application Specialist to join our Professional Services team. As a Professional Services Consultant at NetDocuments, you will play a pivotal role in designing and creating AI-powered legal workflow solutions for our customers.  Your deep understanding of legal services, document automation, and complex legal workflows coupled with your expertise in generative AI technology, will contribute to the creation of innovative tools that automate and optimize legal processes. If you are passionate about the intersection of law and technology and possess the required skills and experience, we encourage you to apply. 

 

What your contributions will be: 

  • Collaborate with cross-functional teams, including legal professionals, software engineers and developers to conceptualize and design AI-powered solutions for various legal workflows 
  • Develop and refine applications that generate accurate and contextually relevant legal content, such as contracts, legal documents, and correspondence 
  • Apply your profound knowledge of legal processes, terminology, and regulations to create applications that align with real-world legal scenarios 
  • Explore and implement innovative techniques to improve the performance, accuracy and efficiency of AI-generated legal content 
  • Work closely with others on the Professional Services team to build and integrate AI-driven applications into the NetDocuments platform 
  • Stay up-to-date with advancements in AI technology, particularly within the context of the legal industry, and apply relevant insights to enhance our solutions 
  • Contribute to the documentation of application creation best practices and guidelines 
  • Other duties as assigned 

 

What you will bring to the team: 

  • Relationship Builder 
  • Organizational Skills 
  • Communication Proficiency 
  • Presenting 
  • Collaboration Skills 
  • Customer Orientation 
  • Problem Analysis 
  • Business Orientation  

 

What you will need for success: 

  • A Juris Doctor (JD) degree is preferred. 
  • Proven experience in legal services with a deep understanding of legal workflows, processes and terminology. 
  • Experience building/configuring sophisticated solutions in low-code/no-code systems. 
  • Prompt engineering expertise with frontier AI models. Experience in working with or building generative AI technology. 
  • Familiarity with Azure Open AI services and tools is highly desirable. 
  • Ability to craft precise and contextually relevant prompts to guide AI models effectively. 
  • Excellent communication skills to collaborate effectively with both technical and non-technical teams. 
  • Strong problem-solving abilities, with a focus on innovation and continuous improvement. 
  • Detail-oriented approach to ensure the accuracy and quality of AI-generated legal content. 
  • Ability to work independently and as part of a team in a fast-paced, evolving environment.  

 

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 9 paid holidays
  • Monthly contributions for wellness
  • Access to LinkedIn learning with monthly dedicated time to explore
  •  

Compensation Transparency

The compensation range for this position is: $100,000 - $110,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

Equal Opportunity 

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment. 

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