Back to jobs

Manager, Software Engineering - AI Assistant

Lehi, Utah, United States; Remote - US

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

 

About NetDocuments

At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including:

  • Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies
  • Five-time Top Workplace USA winner
  • Five-time Salt Lake Tribune Top Workplace
  • Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you.

What You'll Do 

The NetDocuments AI Assistant, part of ndMAX, is our flagship legal AI product: secure, DMS native AI that keeps a firm's documents inside NetDocuments while helping legal professionals analyze documents, draft and refine content, and take action through natural language, embedded where they already work, in Word, Outlook, and search. A strong security posture and deep integration with the system of record are central to how the product earns trust with legal customers. 

We are building the next generation of the Assistant's capabilities: intelligent, agentic AI that can take actions on a user's behalf, specialized agents for common legal tasks, and secure integrations, including support for the Model Context Protocol, that let the Assistant work across the tools legal professionals rely on. 

We are seeking an Engineering Manager to lead the AI Assistant engineering team through this next chapter. The work is live. We are shipping to real customers and growing the team, and you will join at a formative moment for the product, when leadership decisions, technical bets, and team building habits compound for years. 

This is one of the most strategically important investments NetDocuments is making, and the category is moving fast. The Engineering Manager who leads this team will help shape what the AI Assistant becomes, and grow the leadership skills and experience that pave the way for future opportunities. 

A few principles shape this work and the candidates we're looking for in this role: 

  • Validate, then scale. We ship to customers early, learn fast, and harden as features prove their value. 
  • AI forward. We design around what modern models and agents make possible. 
  • Customer feedback drives the roadmap. What we build next is shaped by what customers tell us matters most. 
  • Security and trust first. We build AI that respects each firm's permissions and keeps sensitive content protected on the system of record. 

In this role, you will: 

Lead and develop a high performing team 

  • Lead, coach, and develop a team of approximately 5 to 6 software engineers and software test engineers. 
  • Foster a culture of trust, collaboration, accountability, and continuous improvement. 
  • Partner with recruiting to attract and hire exceptional engineering talent, including engineers with applied AI and machine learning experience. 
  • Support career growth through mentorship, feedback, and performance development. 
  • Create the conditions for engineers to do their best work, and be the escalation path for blockers the team cannot resolve on its own. 

Drive delivery and execution 

  • Partner closely with Product, Design, and platform engineering teams to turn customer needs into scalable software solutions. 
  • Help build and execute a roadmap that balances customer facing impact, technical excellence, and long term platform durability. 
  • Guide your team through planning, execution, and delivery of the Assistant's agentic AI capabilities while holding a high bar for quality. 
  • Lead through ambiguity, sequencing the work, derisking it, and adjusting as we learn from real users and as the AI landscape evolves. 
  • Communicate capacity, priorities, and delivery risks proactively as a core member of the engineering, product, and design triad. 

Collaborate cross functionally 

  • Coordinate across multiple engineering teams contributing to a shared product vision. A meaningful portion of this role is unlocking work that crosses team boundaries, including bringing the Assistant to customers across NetDocuments products and surfaces. 
  • Communicate priorities, risks, and progress clearly to technical and nontechnical stakeholders. 
  • Build the partnerships that drive alignment and execution across the organization. 

Provide technical leadership 

  • Provide technical guidance and architectural input while empowering engineers to own implementation details. 
  • Champion modern engineering practices, including CI/CD, cloud native architectures on AWS, observability, automated testing, and scalable system design. 
  • Advocate for highly reliable, maintainable, and secure software, with strong observability and a proactive approach to security. 
  • Bring sound judgment to building on large language models and agentic systems, including evaluation, prompt and context design, tool integration, cost and latency management, and safe rollout. 

Shape culture and innovation 

  • Foster a growth mindset and a culture of continuous learning. 
  • Encourage experimentation, thoughtful problem solving, and learning from incidents. 
  • Cultivate transparency, ownership, and customer impact across the team. 
  • Support knowledge sharing and technical excellence across teams. 

 

What You'll Need to Be Successful 

  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 
  • 7+ years of software engineering experience. 
  • 2+ years leading engineering teams, including both software engineers and software test engineers. 
  • Working familiarity with modern AI, including large language models and agentic systems, and sound judgment about applying them in production software. This is table stakes for the role. 
  • Experience building and delivering enterprise scale, customer facing software products. 
  • Strong understanding of modern software development practices, including cloud platforms, CI/CD, distributed systems, and scalable architectures. 
  • Proven ability to lead teams through ambiguity while balancing execution and technical quality. 
  • Excellent communication and stakeholder management skills. 
  • Demonstrated success building high performing teams and delivering impactful software. 

 

What Will Make You Stand Out 

  • A track record of shipping AI native or agentic product surfaces at scale, features built around what large language models and agents make possible, not bolted onto an existing product. 
  • Depth in the applied AI stack: LLM application development, retrieval augmented generation, evaluation and observability for AI systems, and managing model cost, latency, and quality tradeoffs. 
  • Experience leading teams that build platform scale SaaS products, extensibility platforms, or developer and authoring tooling. 
  • Experience in legal technology, professional services SaaS, or other regulated enterprise software where data sensitivity and auditability matter. 
  • A track record of mentoring engineers and developing future technical leaders. 

 

What You’ll Love About NetDocuments  

  • The People! 
  • 90% healthcare premiums company covered  
  • HSA company contribution  
  • 401K match at 4% with immediate vesting  
  • Flexible PTO (typically 3 to 4 weeks a year)  
  • 10 paid holidays  
  • Monthly contributions for life activities & wellness  
  • Access to LinkedIn learning with monthly dedicated time to explore 

 

Compensation Transparency 

The compensation range for this position is: $180,000 - $200,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations. 

Equal Opportunity 

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in NetDocuments’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.