HR Manager

Network Optix (Nx) is a global powerhouse in video software development, driven by a mission to empower the creation of intelligent video-based solutions and products capable of converting video into actionable data. Over a decade in the making, the Network Optix Enterprise Video Operating System helps innovative organizations rapidly and affordably build world-class, custom-tailored, enterprise-scale video products and solutions.

Nx is headquartered in Walnut Creek, California, with additional locations in Burbank, California, Portland, Oregon, Belgrade, Serbia; Hague, Netherland; Taipei, Taiwan, and regional teams distributed across the globe. Recognized on the Inc. 5000 Fastest Growing Companies list for 9 years running, we are committed to expanding our teams cross-functionally and globally.

Network Optix aims to power the world’s most intelligent video solutions, with the ultimate goal of carving a path toward revolutionizing the landscape of video technology and transforming how we perceive the world around us.

About the Role

We are seeking a highly capable HR Manager to serve as the primary on-site Human Resources representative for our Serbia office.  This is a hands-on role that is critical for managing all day-to-day HR Operations, Administration, and Compliance in our Serbia office hub, in addition to providing strategic People Partnering support for our growing global teams.

Reporting to the Global HR Leadership, you will leverage your HR Generalist and HR Business Partner (HRBP) experience to foster a high-performing, collaborative, and compliant environment across our international teams. Your commitment to providing operational excellence, an exceptional employee experience, sound critical thinking, and proactive problem-solving will be essential to sustaining Nx's growth in Serbia.  This position does not have supervisory responsibilities and assumes a close collaboration with HR colleagues in the US. 

If this sounds interesting to you we would love to meet and tell you more about it!

What you’ll be doing

1. HR Operations, Administration, and Serbian Compliance (Core Function)

This is the central function of the role, balancing meticulous operational execution with comprehensive regulatory compliance:

• Compliance Management: Own and maintain full compliance with Serbian Labor Law, Health & Safety regulations, and data privacy standards (e.g., GDPR). Experience with broader EU labor laws is helpful.
• HR Administration: Oversee the end-to-end employee lifecycle, including local onboarding, benefits administration (private health insurance, social security filings), and offboarding (including complex, high-risk separations).
• Local HR Entity Support: Execute necessary HR documents and manage relationships with local legal counsel, tax advisors, and payroll providers. This role is critical for the ongoing HR management of the Serbia location, ensuring all employment contracts and internal acts meet local requirements.
• HRIS & Data Integrity: Maintain accurate employee records and data integrity within the HRIS systems, ensuring all transactional work is managed with precision.
• International Mobility: Act as the company's dedicated expert on international mobility, managing all Serbia-based relocations, visa processes, work authorizations, renewals, and related immigration activities for employees and their families.

2. Strategic People Partnering and Employee Experience

Serve as a trusted, approachable, and highly collaborative HR Business Partner to local employees and managers across all levels:

• Performance Management: Own and administer performance review and check-in cycles, ensuring company-wide consistency in application.
• Manager Coaching: Provide professional coaching and development to managers on performance management, individual career development, conflict resolution, and employee relations issues.
• Learning & Development (L&D): Design, implement, and manage L&D programs, including language learning (English/Serbian classes) and manager training initiatives.
• Culture & Engagement: Drive localised culture and engagement initiatives, fostering an inclusive and friendly cross-cultural environment.

3. HR Data Analytics and Strategic Insight

Apply critical thinking and data fluency to elevate HR's contribution to the business:

• Data Analysis: Leverage HR data analytics and reporting to transform metrics (e.g., turnover, compliance tracking, L&D ROI) into actionable insights for leadership decision-making (e.g., program evaluations, retention efforts, compensation review, internal equity analysis).
• Process Improvement: Proactively identify and lead opportunities for internal process improvements, focusing on automation and efficiency for scalability.

What we’re looking for

• Experience: 5+ years of progressive HR experience, with proven experience in an HR Generalist, HRBP, or HR Manager capacity, preferably in the software or technology sector.
• Multi-National Context: Proven experience working for a multi-national company (MNC), comfortable working across cultures, departments, seniorities, and time zones.
• Regulatory Expertise: Comprehensive and up-to-date knowledge of Serbian Labor Law, compliance requirements, and immigration processes, with demonstrated exposure to legal concepts.
• Data Fluency: Solid understanding of HR data analytics and demonstrated ability to transform data into actionable insights.
• Technological Aptitude: Demonstrates strong technical proficiency and ease navigating various platforms and connected systems. Maintains an intellectual curiosity regarding emerging technologies and identifies ways to leverage them to enhance the employee experience.
• AI proficiency: Demonstrated ability to leverage generative AI tools to draft documents, develop policies, inform decisions, and automate HR processes.
• Language Mastery: Fluent written and verbal English at C1 level or higher; bilingual fluency in Serbian is required.
• Education: Bachelor’s degree in HR, Business Administration, Law, or equivalent practical experience; HR certification (e.g., SHRM-CP, PHR) is a plus.

Key Attributes & Behaviours

We are seeking a candidate who embodies the following core attributes, which are essential for success in this critical role:

• High EQ & Approachability: Demonstrates a high Emotional Quotient (EQ), is approachable, and adept at balancing empathy with practicality to manage high-stakes employee relations and mitigate risk.
• Proactive & Accountable: Highly proactive, takes end-to-end ownership, and anticipates needs before they escalate, delivering consistent, high-quality work on time.
• Critical Thinker: Possesses sound critical thinking skills and the ability to analyse complex situations to drive aligned HR initiatives.
• Collaborative Communicator: Highly collaborative, maintains exceptional communication, and is comfortable engaging with and influencing people at all levels of the organisation.
• Adaptable & Resilient: Adaptable and flexible, viewing unexpected setbacks as learning opportunities to ensure continued momentum and scalability.
• Will be a plus: Some command of the Russian language is helpful.

What we offer

• Competitive compensation  
• Paid time off 
• Flexible working hours
• On-site work in our brand-new comfortable office in Belgrade
• Employer-sponsored health coverage
• Working with top industry experts in our international team

Network Optix is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the diversity of our workforce, which includes people of all cultural, national, racial, gender identities, and those who have served in the military. We strive for an environment where creativity and collaborative growth thrive. If you have a disability or special need that requires accommodation, please let us know. 

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