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Salesforce Solution Architect, RCA

Ontario, Canada

Why NeuraFlash:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.

About Us

We are excited to welcome a talented Revenue Cloud Solution Architect to our Commercial Excellence team. This role is pivotal in driving business transformation and enabling organizations to unlock the full potential of their Go-to-Market strategies. By leveraging state-of-the-art Quote-to-Cash technologies, the Revenue Cloud Solution Architect will help optimize sales and finance alignment, streamline operational processes, and deliver scalable, impactful solutions.

Our team is committed to building a best-in-class organization. In this role, you will have the opportunity to contribute meaningfully while collaborating with a dynamic group of colleagues, innovative clients, and trusted partners, including Salesforce and AI teams. As a Solution Architect, you will be responsible for the success of solution designs, providing technical leadership, and delivering transformational and financially impactful client solutions.

Position Overview

The Revenue Cloud Solution Architect will lead the design, development, and implementation of Revenue Cloud and Revenue Lifecycle Management (RLM) solutions for digital transformation initiatives. This role involves close collaboration with business stakeholders, product owners, and technical teams to ensure the delivery of tailored solutions that meet specific business requirements.

You will play a key role in modernizing Quote-to-Cash processes, driving efficiencies, improving sales performance, and scaling revenue operations. Your responsibilities will span both strategic vision and hands-on technical execution, ensuring that projects deliver measurable value and align with long-term business objectives.

Additionally, you will serve as a thought leader in the areas of Revenue Lifecycle Management, platform enablement, and systems integration, driving innovation and best practices across multiple initiatives.

Key Responsibilities

Solution Design and Architecture

  • Architect Comprehensive Solutions: Design end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing.
  • Develop Blueprints: Create detailed architectural blueprints that incorporate integrations, customizations, and system configurations to ensure seamless functionality.

Quote-to-Cash Optimization

  • Evaluate Processes: Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities.
  • Implement Enhancements: Develop solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes.

Stakeholder Collaboration and Management

  • Engage Stakeholders: Work closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to define requirements and create roadmaps.
  • Ensure Alignment: Act as the primary liaison between technical and business teams, fostering effective communication and shared understanding of project objectives.

Implementation Leadership

  • Guide Projects: Lead the implementation of Salesforce Revenue Cloud solutions, ensuring that projects are completed on time, within budget, and to the satisfaction of all stakeholders.
  • Oversee Technical Execution: Provide strategic direction and manage all phases of the implementation process, including design, testing, deployment, and post-go-live support.

Customization and Integration

  • Leverage Tools: Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management.
  • Manage Integrations: Oversee the integration of Salesforce with other enterprise systems (e.g., Netsuite, Avalara, Stripe, DocuSign) and ensure data integrity during migrations.

Continuous Improvement and Innovation

  • Stay Current: Keep up with Salesforce updates and industry trends, proactively identifying opportunities for improvement and innovation.
  • Recommend Solutions: Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency.

Qualifications

Experience

  • Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in CPQ and Billing projects.
  • Proven Track Record: Experience leading large-scale transformation projects, particularly in enterprise settings.
  • Financial Knowledge: Solid understanding of accounting operations, including billing, invoicing, payment processing, and revenue recognition fundamentals.
  • Metrics Mastery: Familiarity with financial metrics such as ACV, TCV, ARR, and other performance indicators, with the ability to model and explain calculations effectively.
  • CLM & E-Signature Tools: Hands-on experience with tools like Document Generation, Contract Lifecycle Management (CLM), and e-signature solutions.
  • Integration Skills: Knowledge of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365.

Technical Skills

  • Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations.
  • Custom Solutions: Experience in building and extending custom quoting and pricing solutions on the Salesforce platform.
  • Development Skills: Familiarity with Apex and Omniscript is a plus.
  • Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics.
  • Integration Tools: Knowledge of integration concepts and tools like MuleSoft, Workato, and REST/SOAP APIs.

Leadership & Communication

  • Effective Communication: Strong ability to present complex technical concepts in a clear, relatable manner to diverse audiences.
  • Team Leadership: Proven skills in mentoring and guiding cross-functional teams, including analysts, developers, and consultants.
  • Risk Management: Capable of identifying potential risks and communicating timeline adjustments effectively to stakeholders.

Business Acumen

  • Process Expertise: In-depth knowledge of Sales, Product Management, Billing, and Accounting workflows, and their interdependencies.
  • Go-to-Market Knowledge: Familiarity with Channel, Partner, and Marketplace go-to-market strategies.
  • Results-Driven: Proven ability to align Salesforce solutions with business objectives to deliver measurable performance improvements.

Certifications (Preferred)

  • Salesforce Certified Revenue Cloud Consultant (strongly preferred)
  • Salesforce Certified CPQ Specialist (strongly preferred)
  • Salesforce Certified Omnistudio Consultant
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Application Architect (strongly preferred)

What’s it like to be a part of NeuraFlash?

  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!

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