People Operations Associate

About the Role: We are looking for a People Operations Associate who wants to work at the intersection of cutting-edge technology and some of the hardest problems in healthcare. We are looking for someone who is not only resourceful and organized, but also mission-driven, collaborative, and excited to help build something from the ground up.

In this role, you will support a range of people-related functions: culture building, recruiting, onboarding, executive assistance, and light office management. You’ll play a key role in creating smooth, high-quality experiences for candidates and employees alike.

You’ll report to our Head of People and be the second hire on our growing People team. This is a unique opportunity to help shape the foundation of our internal operations in a fast-paced, high-growth environment. In addition to supporting recruiting and onboarding, you’ll contribute to employee experience initiatives, internal communications, and office coordination for our hybrid NYC-based team.

You should enjoy process improvement, help people feel supported, and be a rockstar communicator in a dynamic workplace. If you’re someone who is drawn to mission-driven work and wants to support and grow the team that makes it happen, this role is for you! 

What You'll Accomplish:

People & Onboarding Support:

• Coordinate pre-boarding and onboarding logistics, including equipment, accounts, schedules, and materials
• Ensure new hires have a smooth and welcoming first week, both virtually and in person
• Maintain internal people systems and documentation (e.g. Notion, GDrive, onboarding checklists)

Recruiting & Sourcing:

• Partner with the Head of People to source and engage clinical talent (e.g. neurologists, NPs, PAs) with a focus on telehealth
• Build and manage talent pipelines using LinkedIn, Greenhouse, job boards, referrals, and other sourcing tools
• Craft compelling outreach messages and manage candidate engagement and communication through the early stages of the process
• Screen candidates as part of the initial interview process

Employee Experience and Culture: 

• Help plan team events, appreciation initiatives, and internal communications
• Track and celebrate milestones like birthdays and anniversaries
• Provide day-to-day support to the Head of People and team members

Office & Team Operations:

• Serve as the point person for our NYC office space (2 days/week), including supplies, equipment, and coordination with vendors
• Help set up and support in-person onboarding sessions, team meetings, or small events
• Assist with planning and execution of annual employee offsite
• Sort through company mail and notify appropriate employees in a timely manner
• Assist CEO and leadership team with meeting coordination 

Basic Qualifications:

• 1–3 years of experience in people operations or recruiting
• Experience working for a seed-stage / Series A company startup
• Strong organizational and communication skills
• Experience using tools like Google Workspace, Slack, Notion
• Familiarity with sourcing platforms like LinkedIn
• Highly organized and capable of managing multiple priorities 
• Detail-oriented, proactive, and eager to take ownership of processes
• Comfortable working in a hybrid environment with regular in-office responsibilities
• Passion for improving access to quality care and aligning with a mission-driven team

Preferred Qualifications:

• Experience using Greenhouse ATS
• Experience sourcing licensed clinicians (e.g. MDs, DOs, NPs, PAs)
• Has an understanding of clinical telehealth hiring
• Experience with fast-paced, high-volume hiring
• Comfortable working autonomously and thrives in ambiguity

Compensation:

• This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $65,000-70,000. 
  
  

Neura Health Hybrid Model:

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 2 days per week (Tuesdays & Thursdays) for the full 8 hours of a typical business day. Our office is conveniently located at 205 East 42nd Street in New York.

About Neura Health:

Brick-and-mortar neurology clinics often face overwhelming patient demand, leading to long wait times. Nationwide, the wait to see a neurologist is 4-6 months. This delay in care can be especially critical for patients with progressive neurological conditions, where timely intervention is essential. The traditional model struggles to keep pace with growing needs, leaving many without access to the specialized care they urgently require.

Neura Health is building the nation’s largest virtual neurology practice, as well as an all-in-one place for patients to manage their longitudinal disease journeys. We’re redefining the future of neurology through cutting-edge technology, compassionate care, and a relentless commitment to better outcomes. By combining advanced data analytics and AI-assisted diagnostics, we're enabling earlier detection, personalized treatment, and continuous monitoring for neurological conditions such as chronic headaches, chronic pain, epilepsy, memory disorders, and more.

With over $22M in backing from world-class investors, Neura is on a mission to revolutionize neurology care. We are serving a massive market (over 145m Americans have neurological issues) that is deeply underserved. Our mission is to assure access and quality of care for neurologic conditions. If you're driven by purpose and excited to shape the future of brain health, we invite you to be part of our transformative journey.

About the Founders:

• Liz Burstein is the CEO and was previously Head of Product at Maven Clinic, Director of Product at Zocdoc and Senior Product Lead at LinkedIn. She has fifteen years of experience in the tech industry, and a wealth of knowledge in the health tech domain.
• Sameer Madan is the CTO and was previously an engineer at Facebook for 9 years. At Facebook, Sameer was the technical lead for Live Video, and built several well known products such as Facebook Mentions, threaded-ranked comments, and more.

Neura is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law.