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Senior Project Manager

Philadelphia

Who We Are 

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do:

We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.
 
We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow’s solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today’s healthcare ecosystem.

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default.  NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

Senior Project Manager – Healthcare SaaS (Behavioral Health Focus)
We are seeking an experienced Senior Project Manager to join our fast-growing healthcare software-as-a-service (SaaS) startup, focused on integrating behavioral health into healthcare systems, payer-based care management programs, and federal programs that serve active military and veteran populations. This role is critical in managing the creation, execution, and oversight of project plans for enterprise software implementations, as well as coordinating various go-live activities.
Key Responsibilities:
  • Lead and manage full-cycle enterprise software implementation projects, ensuring timelines, budgets, and goals are met.
  • Develop and maintain detailed project plans, tracking progress and aligning with project objectives.
  • Identify and allocate appropriate resources to support project plans, ensuring teams have the necessary tools and personnel for success.
  • Implement a system of accountability that tracks deliverables, milestones, and deadlines to ensure timely and successful project delivery.
  • Oversee go-live activities, ensuring smooth transitions and high client satisfaction in behavioral health integration across healthcare systems, payer-based care management, and military and veteran-focused programs.
  • Collaborate with teams working on integration technologies, workflow engines, rules engines, and analytics to address complex requirements.
  • Serve as the primary point of contact for internal and external stakeholders, maintaining strong communication to meet client goals.
  • Mentor and guide junior project managers, helping to develop their skills and ensure successful project delivery.
Qualifications:
  • Certified Project Manager (PMP or equivalent).
  • Proven experience managing large-scale, complex SaaS projects, ideally within behavioral health, healthcare, or federal care programs.
  • Experience managing projects with external clients or customers, specifically in the healthcare space.
  • Experience working within a scaling organization is highly desirable.
  • Deep understanding of integration technologies, workflow engines, rules engines, and analytics.
  • Strong leadership and collaboration skills, with the ability to manage cross-functional teams effectively.
  • Excellent critical thinking skills and an ability to manage ambiguity.
  • Experience mentoring or managing less senior team members is a plus.
  • Experience with care management and/or population health is highly desirable.
If you have a passion for behavioral health and a proven ability to manage complex software projects across diverse healthcare and federal programs, we would love to hear from you!

Skills:

   - Strategic Thinking: Capable of defining and leading projects with a strategic impact on the business. You must be able to see the big picture while managing detailed project execution.

   - Analytical & Problem-Solving: Expertise in identifying root causes, anticipating future challenges, and applying creative solutions to complex issues.

   - Cross-Functional Collaboration: Strong interpersonal and communication skills with demonstrated experience building relationships across teams.

   - Independent Judgment: Proven ability to make decisions independently in high-pressure situations, using creative methods and techniques to achieve project goals.

 

*Employment is contingent on obtaining government clearance (Public Trust)

*U.S. citizenship is a requirement for this position



Company Benefits:

*Applicable for full time employees

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 


*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

 

As a HIPAA compliant organization

All team members shall:

  1. Act in accordance with NeuroFlow’s Information Security Policies.

  2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.

  3. Report security events or other risks to the organization

  4. Execute organizational security processes or activities

  5. Perform security responsibilities that defined and communicated for their role

  6. Be responsible for their actions regarding the security of organization

 

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