Executive Assistant

Who We Are 

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do:

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default.  NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

How You Will Help: 

This position is a mission-critical role responsible for connecting dots and closing loops in order to keep everything moving in the right direction. The Executive Assistant to the Chief Growth Officer at NeuroFlow plays a mission-critical role in supporting and leveraging him to maximum efficiency, we like to say this role multiplies him by 5. You are organized, flexible, and willing to go the extra mile to meet the challenges of supporting a leader. You have the ability to maintain composure under pressure and juggle multiple and competing priorities. You enjoy a fast-paced, and exciting environment and can tackle ambiguity with creative solutions to bring thoughtful results to any scenario. You are always one step ahead of our CGO making sure he is prepared for each meeting he has weeks in advance. On occation, this role may support other executives at the organization.

Executive Assistant Responsibilities:

• Manage CGO’s complex calendar proactively with the ability to schedule and prioritize meetings and resolve conflicts while ensuring that the CGO is on-time and on-task.
• Book and coordinate travel.
• Coordinate appointments, events and meetings including documents, notes, materials, presentations, etc.
• Responsible for full meeting set-up including food and beverage, location, attendees, etc.
• Write and distribute communications (could include emails, presentations, speeches, etc) on behalf of the CGO with minimal supervision.
• Provide other assistance as needed on project work and presentation preparation.
• Display extreme professionalism in dealing with senior executives inside and outside the company.
• Conduct errands such as arrange/pick up food orders, mail items from USPS, order and mail client gifts and cards, Etc.
• Provide support with personal requests as needed. 
• Ability to handle all of the above tasks in a timely fashion with little to no supervision or guidance.

About You:

• You have superior attention to detail.
• You can juggle multiple critical requests, effectively prioritizing along the way. 
• You have a high level of integrity and discretion in handling confidential information.
• You can complete complex tasks and projects quickly with little to no guidance.
• You react with appropriate urgency to situations that require a quick turnaround.
• Ability to take effective action without having to know the complete picture.
• You have supported an executive before and have at least 3 years of Executive Assistant Experience.
• You pride yourself on your ability to critically think and approach ambiguous situations with a yes mentality.
• Familiarity with or ability to immediately learn our tech stack (Gmail, Slack, Zoom).
• Experience with healthcare or startups is a plus!

Schedule:

• You like in office work, and will be in the office 4+ days a week. We are located in Center City Philadelphia.
• Must be able to take evening and weekend calls and be on call after typical work hours.

Company Benefits:

*Applicable for full time employees

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

As a HIPAA compliant organization

All team members shall:

1. Act in accordance with NeuroFlow’s Information Security Policies.

2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.

3. Report security events or other risks to the organization

4. Execute organizational security processes or activities

5. Perform security responsibilities that defined and communicated for their role

6. Be responsible for their actions regarding the security of organization