Vice President Growth, State Markets

Who We Are 

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do:

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default.  NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

Overview

The VP Growth, State Markets is responsible for driving business growth across NeuroFlow's state and local government portfolio. Success in this role requires the ability to deal with ambiguity, adapt and embrace change, and a long-term commitment to the NeuroFlow mission to create a happier, healthier world. As VP Growth, State Markets, you will think strategically and creatively about client experience to ensure satisfaction across the entire portfolio and serve as the senior executive for state market clients.

Responsibilities:

• Establishing and maintaining effective negotiation-level relationships with senior executives of existing and potential clients, internal stakeholders, and strategic suppliers
• Providing executive oversight of the State Market portfolio
• Achieving service excellence in delivery and operations, serving as the focal point of accountability and executive point of escalation, and meeting NPS targets
• Promoting innovation and growth to meet the changing needs of customers
• Driving renewals and add-on growth
• Coordinating with the Public and Commercial Growth teams on new business to achieve growth and financial targets
• Representing NeuroFlow at industry meetings and conferences through participation and thought leadership
• Collaborating on the identification and prioritization of product and service offerings
• Leading matrixed teams, where applicable, to accomplish performance objectives
• Supporting and championing enterprise-wide priorities and initiatives

Qualifications:

• 10+ years of state and local government experience
• 5+ years of health technology experience
• Proven track record working with state and local government customers in the healthcare technology space
• Existing relationships with state and local government leaders
• Experience in the Managed Care and/or Medicaid markets
• Experience leading technology initiatives
• Experience managing relationships with multiple external clients across different geographies
• Track record of effective executive-level communication, including formal presentation and negotiation skills
• Demonstrated ability to oversee client deliverables and work in a highly matrixed environment
• Proven organizational skills with ability to be flexible and work with ambiguity
• Willingness and ability to travel up to 50% of the time
• Bachelor's degree or equivalent experience
• Ability to secure PIV Card and Federal Clearance

Competencies

• Relationship management
• Leading through ambiguity
• Vision and strategy formulation
• Conflict management
• State and local government contract acumen

Company Benefits:

*Applicable for full time employees

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

As a HIPAA compliant organization

All team members shall:

1. Act in accordance with NeuroFlow’s Information Security Policies.

2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.

3. Report security events or other risks to the organization

4. Execute organizational security processes or activities

5. Perform security responsibilities that defined and communicated for their role

6. Be responsible for their actions regarding the security of organization