Job Application for Site Director of Programs and Services at New Directions

Crossroads Health provides a continuum of quality life-changing behavioral health and specialized chemical dependency treatment services to children, adolescents, young adults, adults and families. As a leader in the behavioral health field, we offer a vast array of programs and services that evaluate, educate, strengthen and support thousands of children, adults and their families each year.

Our youth treatment campus, New Directions, located in Pepper Pike is currently hiring for Site Director of Programs and Services. The Site Director is responsible for the day-to-day operation of New Directions, with overall responsibility for all clinical programs, administrative and fiscal management. This position oversees the assessment and intake areas, ensuring that client and agency needs are met. The Site Director also provides clinical supervision to (Substance Use Disorder) SUD and mental health staff. Further duties include:

Direct implementation of services, procedures and processes as adopted by the Board of Directors. Oversee and ensure program goals, purpose, and criteria for success are clearly defined. Clarifies the related roles and responsibilities, to assure compliance with office procedures and efficient operation. Research along with evaluate programmatic outcomes and report client outcomes as prescribed. Actively participate in the implementation, evaluation and reporting of evidenced-based practices in clinical areas.
Integrates the ideas and needs of referral sources and key stakeholders in developing feasible strategies to achieve goals as well as meet emerging needs and priorities. Obtains stakeholder acceptance of and support for those strategies. Ensure all programs meet board approval, appropriate credentialing: accreditation, certification, Joint Commission guidelines, licensure as well as local, state and federal governing boards.
Participate in budget development, achievement of financial milestones and monitor deliverables on a monthly, quarterly and annual basis. Billing cooperation and coordination as needed. Insurance responsibilities reflect client authorization, concurrent reviews and updates for clients entering and continuing in treatment.
Attract, recruit, lead and retain highly competent staff to become Trauma-Informed, client responsive and an effective team member. Support, develop and manage staff in ways that improve their ability to succeed on the job and provide quality service. Schedule residential staff 365/24/7 as needed.
Identify and understand the needs and priorities of the community being served and develop and implement specific service activities in response.
Take lead role working with other staff to collaborate with community partners to determine appropriate services and make recommendations regarding intervention model and strategies for meeting the needs for the community.

Position Requirements:

Must have a Master’s degree in mental health related field of study.
Licensed in the State of Ohio as an LICDC-CS, LPCC-S or LISW-S
5-7 years of experience in program/agency development, staff management and clinical supervision in behavioral health or related field.
Non-profit experience including grant submission and management (preferred).
National Accreditation experience (preferred).
Performance and Quality Improvement experience (preferred).
Must have valid Ohio drivers license, an acceptable driving record of 4 points or less and carry automobile insurance with minimum liability limits of $100,000/$300,000 and property damage of $50,000.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are a drug free environment and all candidates will be drug screen for all narcotics including marijuana.

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Site Director of Programs and Services

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