Admin/Liaison Officer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

What we’re looking for

We are seeking a detail-oriented and experienced Admin/Liaison Officer to support the operational needs of our Manila and Cebu offices. This role is crucial in ensuring compliance with local regulations, managing relationships with government agencies, and overseeing administrative functions that are essential to maintaining smooth business operations. The ideal candidate will be highly organised, knowledgeable about Philippine regulatory requirements, and skilled in managing administrative processes.

Along with these, the candidate must possess:

• 4+ years relevant experience as a Admin/Liaison Officer/ Compliance Officer/ Admin Officer or the like
• Bachelor’s degree in Human Resources, Business Admin or other related field
• Knowledge and hands on experience with government agencies (BIR, SSS, PHILHEATH, PAG-IBIG, DOLE etc.)
• Familiarity and experience with Philippine laws and regulations, particularly those relevant to the specific industry (e.g., Data Privacy Act, Securities Regulation Code, Labor Laws)
• Strong understanding of corporate governance and risk management
• Ability to interpret legal and regulatory requirements and translate them into actionable policies
• Experience with business permits and renewal
• Excellent analytical, communication and interpersonal skills to liaise with internal and external stakeholders
• Keen attention to details and great sense of ethics in doing the job unsupervised

What to Expect in the Role

Key Responsibilities:

Government Liaison:

• Serve as the primary point of contact with Philippine government agencies, including the Bureau of Immigration, Department of Labour and Employment (DOLE), and other regulatory bodies.
• Manage the process for obtaining and renewing work permits, visas, and other necessary documents for expatriates and local employees.
• Ensure the business complies with local laws, regulations, and reporting requirements.
• Increase the focus of Government liaison to include
• BIR (in conjunction with and on behalf of Finance)
• Regulatory bodies including municipality authorities
• Ensuring compliance with all related permits and authorities
• Act as a local business representative and signatory where appropriate and as authorised
• In admin operations include ‘in consultation with Finance’ in relation to bank accounts
• Liaison with key stakeholders including BU and Divisional leaders, finance HR and Corporate Development

Administrative Operations:

• Handle the setup and maintenance of corporate bank accounts, ensuring compliance with financial regulations.
• Manage office leases, facilities, and utilities for Manila and Cebu offices.
• Collaborate with internal IT teams to ensure office infrastructure and equipment meet operational requirements.

Compliance and Documentation:

• Maintain up-to-date records of all government-related documents, including business permits, registrations, and compliance certifications.
• Ensure timely submission of reports and renewals required by local authorities.
• Monitor changes in regulations and advise leadership on necessary adjustments.

Vendor and Supplier Coordination:

• Liaise with landlords, service providers, and other local vendors to negotiate contracts and ensure quality service delivery.
• Ensure that vendor relationships are managed effectively to support office operations.

Risk and Escalation Management:

• Identify and address potential compliance risks, escalating issues to leadership when necessary.
• Act as a resource for resolving operational challenges related to government or administrative processes.

Health and Safety Compliance:

• Ensure adherence to WHS (Work Health and Safety) policies and procedures across offices.

Work Schedule

• Mon- Fri (Cebu office)
• Day shift

Perks or joining us

• Competitive Salary + Allowance
• HMO + 1 dependent
• Group Life Insurance
• A friendly team environment with a strong technical support network
• Broad range of options for training and development
• Internal career growth for high performers

What we do

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 20,000 customers worldwide.

Who we are

We are looking for team members to contribute and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values. We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/