System Administrator/Programmer

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If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Job Title: System Administrator/Programmer 

Reporting to: Director of Information Systems

New Era are seeking to recruit a talented individual responsible for maintaining, upgrading and automating a large estate of Linux and Windows servers and applications, both on-premise and cloud.

The role will involve working with global teams across the New Era Technology group.

Company Overview:

New Era is a global technology group with headquarters in New York, 16 offices worldwide, circa 500 employees.  This role is in our International Video Collaboration Division based in the UK. For over 15 years our experienced team have been working on pioneering projects across the globe for a variety of corporate, educational and government clients. We strive to deliver outstanding customer service whilst building long-term relationships. In the UK, the group has ambitious growth plans and has recently opened our UK headquarters in Slough, alongside a second office in Brighton.

Key responsibilities:

Reporting to the Director of Information Systems, you will be responsible for:

• Provide day-to-day administration of Linux systems in a worldwide environment, both on-premise and cloud.
• Provide 2^nd to 3^rd line support for Linux and Windows Servers and other associated IT hardware
• Manage and develop infrastructure solutions on the major Cloud environments.
• Create and manage automation scripts to maintain and manage the various environments.
• Support of end users may be required
• Be responsive 24/7 to outages within this environment.
• Carry out regular updates to Linux and Windows Systems
• Maintain and manage service and equipment inventory databases
• Research and recommend ways to improve the deployment of infrastructure, OS's and applications under management.
• Performing other related duties as assigned.

Required skills and experience:

• At least 5 years' experience in Linux Systems Administration in a highly available environment (Debian experience preferred).
• IP Networking skills including but not limited to switching, firewalls, and routing basics. Facility with network tools is required (tcpdurnp, Wireshark)
• Scripting capabilities (SH, Bash, Python, Perl, YAML)
• Configuration of common services. (DNS, Apache, NGINX, Postfix, Squid, SSH, iptables).
• Knowledge of virtualization technologies (VMware / Veeam / Proxmox / KVM)
• Experience with cloud environments (GCP / Azure / AWS)
• Experience with Cloud Automation tools (Kubernetes / Docker / Packer / Ansible / Terraform / GitLab)
• Understanding of clustering services, enabling High Availability failover
• Experience with Enterprise Hardware and Management Tools
• Experience working within a strict Change Management process
• Proactive and highly organised, with strong time management and planning skills
• Able to meet tight deadlines and remain calm under pressure
• Able to commute periodically and on an emergency basis to datacentres in Berkshire, Wiltshire and Northwest London
• Must be UK resident for over 5 years with SC level clearance or willing to obtain SC clearance

Personal skills required:

• Ability to manage time effectively and meet deadlines
• Attention to detail
• Excellent analytical skills.
• Good communication skills
• Organised and efficient.
• Reliable, flexible and cooperative
• Personable and approachable, with an enthusiastic and motivational nature and an overall passion for excellence

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