Project Coordinator - Audio/Video and IT

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Who we are looking for. 

This role is to manage the planning, scheduling and coordination of all client installations including but not limited to software, hardware, server migrations and other projects. 

With this, we are looking for someone who has: 

• Low voltage cabling experience (REQUIRED)
• Audio/Video installation experience (REQUIRED)
• Network and wireless installation experience (REQUIRED)
• Must have 2 years' experience as Project Coordinator (IT Projects) 
• Ability to make independent decisions.
• Strong communication skills.
• Ability to organize data and activities effectively.
• Strong decision-making skills 
• Understanding of current project management methodologies
• Proven track record of successfully managing IT projects
• Experience managing multiple priorities simultaneously
• Experience in working in a shared resource pool multi project team environment
• Proven issue and risk management experience
• Experience in constructing and presenting project updates
• Outstanding planning and organization skills
• Strong attention to detail
• A strong client focusses and excellent relationship-management skills
• Influencing skills with the ability to build positive relationships
• Proactive, self-motivated and results driven
• Professionalism, confidence and resilience
• Flexible with the willingness to adapt and innovate

Duties and Responsibilities

• Planning, scheduling, coordinating and communicating all elements of delivering site and non site installations and projects to a high level of client satisfaction
• Communicating with all stakeholders including external clients, account managers and engineers to ensure the efficient delivery of projects and installations
• Coordinating and communicating the correct allocation of skilled staff within the time constraints in order to complete projects within client expectations
• Providing status reports on all active projects including any risks associated with completing projects on time and on budget as part of a regular reporting cycle
• Accurately reflecting engineers service calls in service delivery calendar and effectively communicate client instructions
• Effectively communicate schedule changes to all relevant stakeholders
• Accurately recording relevant data in all systems
• Developing and maintaining effective working relationships with personnel from all departments
• Demonstrating and upholding exceptional safety standards at all times in accordance with any workplace health and safety requirements, to ensure your own safety and the safety of others
• Other duties as required

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