Project Engineer - Newcastle

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

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Join our team of IT superstars! We are looking for a talented Project Engineer to join our Brisbane team who has recent experience of performing project delivery, implementations and deployments. The successful candidate is someone who has the aptitude to learn new technology quickly and can stick to schedule. This is a full-time and on-site position that offers the opportunity to work on a variety of exciting projects.

What is the role 

The following includes but may not be limited to the responsibilities of the Project Engineer:

• Lead and deliver technical projects on time and within scope.
• Develop and review implementation plans using best practices and product documentation.
• Provide onsite and remote support during project execution.
• Prepare and maintain project documentation, including scope, plans, and deliverables.
• Conduct solution reviews and assist with accurate project quoting.
• Track project time and task performance to manage variances.
• Execute scoped activities and manage change requests as needed.
• Install, configure, test, and upgrade hardware and IT systems.
• Troubleshoot hardware and network issues; implement solutions.
• Serve as an escalation point and mentor for technical teams.
• Collaborate with clients to understand needs and recommend solutions.
• Capture detailed technical requirements and support infrastructure design.
• Create high- and low-level design documents and system procedures.
• Assist in solution architecture and coordinate with vendors.
• Support sales with technical input for proposals and tenders.
• Comply with change management processes and perform peer reviews.
• Plan and implement solutions within your technical area of expertise.
• Provide handover to support teams and maintain infrastructure post-project.
• Continuously develop expertise and contribute to process automation.
• Accurately log activities and support performance reporting.

Who we are looking for 

• 5+ years of experience in network infrastructure, including Routing & Switching (BGP, OSPF, VRRP) and SD-WAN.
• 5+ years of expertise in server and storage systems, including Windows Server, Active Directory, DNS, Exchange, Office 365, and virtualization technologies.
• Solid background in TCP/IP, cloud platforms (Azure, O365), and IT security solutions (SharePoint, OneDrive, Intune, MFA, Email Protection, Essential 8).
• Proven experience working in a Managed Service Provider (MSP) environment.
• Strong track record in designing, implementing, and troubleshooting modern IT solutions.
• Successfully delivered multiple technical projects.
• Skilled in managing multi-server infrastructures, including virtualization and clustering.
• Excellent technical documentation and reporting skills.
• Demonstrated leadership qualities and team collaboration.
• Strong interpersonal and communication skills across technical and non-technical audiences.
• Effective written communication skills.
• Strong problem-solving abilities with logical and lateral thinking.
• Able to manage time effectively and perform under pressure.
• Highly client-focused and service-driven.
• Eagerness to learn continuously and share knowledge with others.

What we offer

At New Era Technology, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

• Ongoing training and professional development opportunities
• Opportunities for career advancement and leadership roles
• A collaborative and supportive team environment
• Lunches and snacks provided
• Comprehensive Employer Assistance Program
• Bonuses and incentives for upskilling

What we do 

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

Who we are 

New Era promotes a culture of continued development, both personal and professional. As a team member, you will receive competitive benefits, industry training, and certifications. We are team-oriented and have a positive environment filled with incredible staff, who have a genuine passion for providing the best service to our clients worldwide.

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We believe that investing in our employees is the key to professional growth and setting the standard for excellence in our field. We are looking for new team members who showcase our core values of community, integrity, agility and commitment. If this resonates with you, there is an opportunity join New Era Technology’s growing team of highly skilled and industry-certified professionals. 

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