Accounts Receivable Collections Specialist

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We’re hiring a remote Accounts Receivable Collections Specialist based in Metro Manila. 

 
Are you confident, detail-oriented, and driven by results individual? Join our high-performing team from the comfort of your home, reporting on an EST schedule. We’re looking for someone who’s organized, metrics-focused, and committed to quality. If you’re a hardworking professional with the determination to succeed, this is your opportunity to make an impact. 

What is the role  

This role is responsible for the Accounts Receivable function for the business unit including invoicing clients, monitoring and processing incoming payments and all aspects of collection. 

• Informing clients of outstanding balances through statements, emails and/or calls 

• Following up outstanding payments 

• Providing accurate and timely account reconciliations 

• Providing accurate and timely debtor reporting including aging report 

• Managing accounts receivable using spreadsheets and AR software 

• Establishing and maintaining relationships with new and existing customers 

• Preparing and sending invoices to allocated clients by the monthly deadline 

• Coordinating with business leaders and counterparts in other business units for all intercompany billing and cross charges 

• Liaising with clients as to any billing issues or questions 

• Assisting the broader finance team as required  

• Coordinating physical file archiving  

• Assisting with local office administration where required 

• Other related duties as required 

Work Set-Up/Schedule 

• Permanent WFH  

• 8-5 PM Eastern Standard Time  

Who we are looking for  

• 3-5 years collection/accounts receivable experience  

• Good Communication and phone skills 

• Experience with ERP and/or accounting software 

• Excellent administration skills 

• Experience supporting multiple stakeholders 

• Excellent communication skills 

• Solid MS Office skills, specifically Excel 

• Achievement of or willingness to work towards a related qualification or certification desirable  

What we offer 

• Work flexibility - Permanent WFH 

• HMO + 1 free dependent   

• Health and Wellness Reimbursement Benefits  

• Company Salary Loans  

• Government contributions  

• Assistance with government loan payments  

• 13th month pay  

• Night differential pay  

• Holiday pay (for hours worked on holidays)  

• Mandated Leaves  

• Work equipment provided   

• Referral bonus  

What we do  

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. 

Who we are  

New Era promotes a culture of continued development, both personal and professional. As a team member, you will receive competitive benefits, industry training, and certifications. We are team-oriented and have a positive environment filled with incredible staff, who have a genuine passion for providing the best service to our clients worldwide. 

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