Accounts Receivable Supervisor

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Looking for an experienced Accounts Receivable Supervisor who thrives with analytical precision and emotional intelligence to join our global IT company.

This is a full-time remote position (40 hours/week), and you’ll be working during Eastern Standard Time (EST) hours to lead a pioneer team and support clients.

What we offer

At New Era Technology, you’ll be part of a collaborative and growth-oriented work environment that supports a diverse range of business clients and technologies. This role offers the opportunity to:

• 100% remote work – no commute, more flexibility
• HMO on Day 1 + 1 free dependent upon regularization

• Health and Wellness Reimbursement Benefits
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th months’ pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided
• Referral bonus

In terms of growth, the company is committed to:

• Supportive team culture where your ideas matter
• A chance to grow your leadership skills and make a real impact
• A workplace that values balance, collaboration, and getting things done

If you’re organized, proactive, and ready to lead with confidence, we’d love to meet you!

What is the role

The following include but may not be limited to the responsibilities of the Accounts Receivable Supervisor:

• Lead a team of AR collection specialists and cash application within the finance team.
• Will be the first point of contact for escalated issues and will also provide training and guidance to the entire team.
• Drive collections and provide coaching and development to the AR collection team.
• Will handle all escalated payment corrections with an overall understanding of the debit and credit memo process as well as account reconciliation.
• Will work closely with the management team to streamline current processes as well as aid in the development of new SOP’s as well as new training to standardize collections and cash applications across the various companies.
• Assist with the review and distribution of the monthly bank reconciliations from Accounting to the team and will be the first point of contact for review and escalated issues.
• Assist with month end close process.

Who we are looking for

Successful candidates must have:

• 3 - 5 years accounts receivable management experience
• Cash Application experience is a plus
• Coaching and Development skills
• Performance management experience
• Drive production and daily results
• Able to work in a fast-paced environment and manage a high volume of transactions
• Able to build and maintain effective work relationships internally and externally and work effectively with other departments and personnel
• Excellent written and verbal communication skills

What we do 

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

Who we are 

New Era promotes a culture of continued development, both personal and professional. As a team member, you will receive competitive benefits, industry training, and certifications. We are team-oriented and have a positive environment filled with incredible staff, who have a genuine passion for providing the best service to our clients worldwide.

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/