Technical Project Manager

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We currently have a need for a Project Manager to work closely with Senior Managers to define critical path and deliverables to ensure successful client migrations and overall program execution. Global Financial Services experience is required.

Responsibilities:

• Project manager dedicated to providing support to the bank's client connectivity technology infrastructure
• Minimizes client intervention by seamlessly moving client traffic between Data Centers, e.g., during Data Centre rotations, maintenance, and outages
• Stronger resiliency, security and simplified operating environment
• Migrating clients from legacy environments including
• File transfer
• Messaging
• System access
• Implementing a unified repository to provide a complete view of all Extranet services consumed by bank clients, additionally this enables clear and timely impact assessment during incidents and changes
• Increasing operational support, security, and resiliency capability through enhanced instrumentation across network and application-layer, encryption, and traffic separation on all extranet connections
• Decommissioning legacy client connections no longer in use or required
• Post cutover support for clients and Bank personnel for all transitions
• Decommissioning of legacy client connectivity infrastructure
• Project activities will consist of continuation of the following:
• Requirements Gathering
• Client Interviews, Letters of Authorization
• Technical Design Reviews and acceptance
• Circuit & Facilities Ordering Process
• Production Services Establishment
• Client Infrastructure Activity Implementation
• Infrastructure Implementation including network activity, MQ Messaging Activity, File Transfer Activity, etc.
• Primary Service Activation, Migration, Application Testing
• Secondary Service Activation, Migration, Application Testing, Failover Testing
• Production Turnover\and implementation of Production support
• Client onboarding/offboarding
• Run the Bank
• Create, and secure appropriate signoff for, all network deliverables produced or updated during the project
• Comply with all client standard network practices while implementing this project
• Attend weekly project status meetings and provide accurate and timely status updates to the Project Management Team
• Certify steady-state and failover operation of all networking systems introduced on the production network during the project
• Turn-over all documentation created or updated during this project to BNYM
• Create, and secure appropriate signoff for, all network deliverables produced or updated during the project

Skills required:

• Bachelor’s Degree in Computer Science or related field desired
• 5 to 10 years Project Management experience
• PMP or equivalent certifications desired
• Proven experience as a Sr. Project Manager (self-starter)
• Thorough understanding of project/program management techniques and methods Outstanding leadership and organizational skills
• Strong problem-solving ability
• Strong soft skills – verbal, written, collaboration and team building
• Highly analytical and focused, with keen insight into human behavior and motivational forces
• Problem solver with the initiative to think critically to identify improvement opportunities
• Demonstrated ability to organize and execute on details, while keeping the big picture in sight
• Demonstrated ability to effectively participate in multiple, concurrent projects
• Demonstrated ability to work effectively in teams and as a Leader

• MS Office experience including MS Project and Clarity Project Management tool

• History of deep technical experience utilizing network latency management solutions
• Previous experience managing Cisco Network Engineering projects
• Familiarity with Cloud based technologies. Managing new implementations and builds a plus
• Proficient in routing protocols: TCP/IP, MPLS, BGP, EIGRP, OSPF, HSRP/GLBP, Multicast, IP CEF
• Through understanding of IP concepts including routing, VLAN's, QoS, tuning and capacity management concepts
• Knowledge of Unix/Linux operating systems, including stack and driver protocol optimizations and their interaction with the network
• Ability to analyze and design network systems to achieve efficient and secure operation

Physical Demands: 

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

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