Billing Coordinator

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

SUMMARY:  

The Billing Specialist plays a critical role in the pre-invoicing process by preparing accurate billing lines for work orders. This includes validating labor, materials, and other chargeable items against customer agreements and internal guidelines. The position ensures that work orders are billing-ready and supports a smooth transition into the invoicing stage. This role will also provide occasional support for subcontractor billing issues.

Key Responsibilities:

• Review and prepare billing lines on work orders, ensuring labor, materials, subcontractor charges, and other billable items are accurately captured and coded.
• Confirm billing data aligns with contractual terms, approved rates, and internal policies before submitting for invoicing.
• Collaborate with internal teams (e.g., Project Management, Accounts Payable, Finance) to resolve discrepancies in cost data or job details.
• Perform basic profitability checks on work orders and flag inconsistencies for further review.
• Occasionally support subcontractor-related billing issues by identifying missing documentation or resolving cost questions.
• Maintain organized billing records and support audit or compliance reviews as needed.
• Assist with monthly billing close activities, including reconciliation of outstanding work orders and revenue tracking.

Core Competencies:

• High attention to detail with a focus on billing accuracy and job-level data integrity.
• Familiarity with work order structures, job costing, and pre-invoice validation processes.
• Strong analytical and problem-solving skills.
• Ability to manage high-volume, deadline-driven tasks efficiently and independently.
• Clear and concise communication across departments.

Required Skills & Qualifications:

• Intermediate proficiency in Microsoft Excel, Outlook, and Word.
• Prior experience working with ERP or service management platforms
• 1+ years of experience in billing, work order processing, or a related accounting support role.
• Understanding of billing for field services, including labor and material-based charge models.
• Strong organizational and documentation skills.
• Ability to process high volume of work orders

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