Project Manager, DDI Network Infrastructure

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We are seeking a highly motivated and experienced Technical Project Manager to join our dynamic team. The successful candidate will be responsible for managing a variety of complex network infrastructure projects, ensuring they are delivered on time, within scope, and on budget. This role requires a strong background in project management methodologies, excellent communication skills, and in-depth knowledge of network technologies, particularly DDI (DNS, DHCP, IPAM). A key aspect of this position will be leveraging Jira to implement and optimize project workflows and reporting.

• Must be a professional PM who can juggle multiple projects first and foremost.
• Must be in office 3 days/ week: 30 Hudson Street Jersey City (preferably) (200 West NYC alternatively)
• Must be prepared to start @ 8 am
• Will be supporting project on East Coast plus multiple time zones, (UK, India, US west)
• Familiar with production support activities, change management, communication, execution.
• Must be familiar with Jira, huge opportunity to implement Jira workflows and reporting.
• Familiar with DDI (DNS, DHCP, IPAM) a really nice to have
• Familiar with External DNS, Autoproxy, NTP, Runtime End of Life
• Self-starter – initiative, written and verbal communication skills.
• Manage multiple initiatives
• Vendor Management, Risk Management, Business continuity planning and execution.
• Excel, Word Project Power Point, Java scripting

PRIMARY DUTIES:

Project and Initiative Management:

• Lead the planning, execution, and delivery of multiple network infrastructure projects simultaneously, including Migration of DDI vendors, NTP – Network Time protocol infrastructure expansion and DDI related infrastructure projects.
• Develop comprehensive project plans, defining scope, goals, and deliverables.
• Manage project status reporting, host weekly meetings, and ensure clear communication to all stakeholder
• Proactively manage project risks, issues, and dependencies, implementing effective resolution strategies.

Technical Leadership and Support:

• Provide project management support for the DDI weekly team, including facilitating stand-ups, creating, and reporting on Jiras, and managing team communications.
• Oversee projects related to BCP and Tech Risks for the DDI team, utilizing Jira for tracking and reporting.
• Leverage familiarity with External DNS, Autoproxy, NTP, and Runtime End of Life to guide project execution.

Process and Tool Implementation

• Champion the use of Jira and Confluence, with a significant opportunity to design and implement new Jira workflows and reporting dashboards to enhance team productivity and visibility.
• Manage and maintain project documentation in Confluence, ensuring it is accurate and up-to-date.
• Stakeholder and Vendor Management:
• Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations.
• Manage relationships with third-party vendors, including tracking deliverables and ensuring adherence to agreements.
• Coordinate change management processes, project-related communications, and training events for various initiatives.

Experience:

• Proven experience as a Project Manager in a complex, enterprise-level environment.
• Demonstrable experience managing network infrastructure projects.
• Strong background in production support activities, change management, and business continuity planning.

Technical Skills:

• In-depth knowledge of DDI (DNS, DHCP, IPAM) principles and technologies. Experience with QIP to BlueCat migrations is highly desirable but not a hard requirement.
• Familiarity managing a DevOps style team. Highly desirable in the following areas DNS, DHCP, IPAM and NTP.
• Proficiency in Jira and Confluence is mandatory; experience implementing Jira workflows is a significant plus and a must.
• Advanced skills in Microsoft Office Suite (Excel, Word, Project, PowerPoint).
• Knowledge of python scripting is an advantage.

Professional Attributes

• A self-starter with strong initiative and problem-solving abilities.
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• Ability to manage multiple concurrent initiatives and adapt to a fast-paced environment.
• Strong risk management and vendor management capabilities.

REQUIRED EDUCATION:

Bachelor’s Degree or Equivalent

EXPERIENCE:

6+ years in similar role

WORK ENVIRONMENT:

• Hybrid Work Environment
• Must be in office 3 days/ week: 30 Hudson Street Jersey City (preferably) (200 West NYC alternatively)
• Must be prepared to start @ 8 am

New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/