Senior Business Analyst

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

🔹 Job Title: Senior Business Analyst
🔹 Company: New Era Technology
🔹 Website: www.neweratech.com
🔹 Employment Type: Full-time (Permanent)
🔹 Location: Remote – Egypt
🔹 Language Requirement: Arabic Speaking (Mandatory)

About New Era Technology

New Era Technology is a global technology solutions provider supporting customers across Education, Healthcare, Enterprise, and Government sectors. With more than 3,000 professionals worldwide, we deliver secure, scalable, and innovative digital solutions. We are expanding our global delivery team and seeking a highly experienced Senior Business Analyst to lead strategic business initiatives.

Position Overview

The Senior Business Analyst serves as a strategic bridge between business stakeholders and technical teams. This role is responsible for leading complex projects, analysing business processes, and transforming business needs into clear, actionable technical requirements. The ideal candidate will demonstrate strong leadership, deep analytical expertise, and the ability to influence and drive organizational improvements.

Key Responsibilities

Requirements Gathering & Analysis

• Conduct comprehensive business analysis to identify needs, gaps, and improvement opportunities.

• Elicit, document, and validate business, functional, and technical requirements.

• Translate business requirements into detailed technical specifications.

• Prepare process flows, user stories, and requirement documentation.

Project Leadership & Collaboration

• Lead planning, prioritization, and estimation activities for analysis tasks.

• Collaborate closely with IT, development, QA, and cross-functional business teams.

• Act as the primary liaison between business units and technical teams.

• Ensure project deliverables meet defined scope, timelines, and quality standards.

• Present findings, insights, and recommendations to executive leadership.

Business Process Improvement

• Analyse current-state processes to identify inefficiencies and propose optimized workflows.

• Recommend solutions that enhance operational efficiency, profitability, and customer experience.

• Develop new business models and strategic proposals that support organizational growth.

Solution Delivery & Support

• Support User Acceptance Testing (UAT) by preparing test scenarios, validating outcomes, and ensuring readiness for deployment.

• Ensure successful implementation of solutions with minimal business disruption.

Team Leadership & Mentoring

• Guide, mentor, and support junior business analysts.

• Foster a collaborative, knowledge-sharing environment within the team.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or a related field.

• 7+ years of experience as a Business Analyst, preferably in IT or enterprise environments.

• Strong experience in requirements gathering, business process mapping, and documentation.

• Hands-on experience working with software development teams (Agile/Scrum preferred).

• Strong analytical thinking, problem-solving, and decision-making skills.

• Excellent communication skills with the ability to engage both business and technical audiences.

• Experience presenting to senior leadership and managing stakeholder expectations.

• Proficiency in tools such as JIRA, Confluence, Visio, BPMN tools, or similar.

• Arabic speaking is mandatory; good English communication is preferred.

Why Join New Era Technology?

• Opportunity to work with a global technology leader.

• Remote working flexibility from Egypt.

• High-impact role involving leadership and strategic decision-making.

• Engaging work culture focused on innovation and growth.

How to Apply

Interested candidates are invited to share their updated resume at:

📧 usharani.ketha@neweratech.com

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