Solution Executive

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Great Benefits Including:

Medical

Dental

Vision

401k with a fully vested match

Flexible Time Off (FTO) policy. This reflects our continued commitment to supporting work-life balance, simplifying our time-off programs, and trusting our employees to manage their time responsibly while meeting business needs. No accruals or balances, as time off is not tracked or banked.

5 different Flexible Spending account options

SUMMARY:

New Era Technology Is a trusted global digital systems integration partner, delivering innovative solutions to help clients achieve mission critical business outcomes. We collaborate with our customers across three solution pillars:

1. Digital Transformation – Enabling organizations to modernize applications, optimize business processes, and leverage data-driven innovation.
2. Modern Infrastructure & Workspaces – Designing and delivering resilient, scalable infrastructure and empowering employees with secure, productive digital workspaces.
3. End-to-End Security – Protecting the enterprise across devices, networks, applications, and cloud environments with a comprehensive security approach.

The foundation of our differentiation are the thousands of New Era employees, industry experts, around the globe delivering against our portfolio of global lifecycle services capabilities in:

• Field Services
• Professional Services
• Managed Services
• Program Office / Program Services

This integrated services model allows us to deliver consistent, scalable outcomes from planning and deployment through ongoing optimization and support—anywhere in the world.

We deliver innovative solutions to achieve mission critical business outcomes by bringing to bear an eco-system of strategic industry partnerships with the likes of Microsoft, Cisco, and Genesys just to name a few.

SUMMARY: 

The Sales Overlay - Enterprise is a technical sales professional who partners with Account Executives to provide deep technical expertise throughout complex enterprise sales cycles. This role bridges the gap between New Era's technical capabilities and client business requirements, translating technology solutions into clear business value. The Sales Overlay is responsible for conducting technical discovery, designing tailored solutions, delivering compelling technical presentations, and ensuring successful handoffs to delivery teams. Success requires strong technical knowledge, exceptional communication skills, and the ability to build credibility with both technical and executive stakeholders.

HIERARCHY: Reports to Senior Sales Vice President, Solutions Organization

Key responsibilities include: 

Technical Sales Support

- Partner with Enterprise Account Executives to support complex opportunities across New Era's solutions across AI/Data/ML portfolio

- Lead technical discovery sessions to understand client infrastructure, pain points, and technical requirements

- Design and architect customized solutions that align with client needs and business objectives

- Provide technical expertise during client meetings, presentations, and demonstrations

- Address technical objections and questions with confidence and clarity

- Support multiple sales opportunities simultaneously

Solution Design & Presentation

- Develop and deliver compelling technical presentations tailored to audience level (IT staff, Directors, VPs, C-level)

- Create solution architectures, diagrams, and technical documentation to support proposals

- Conduct proof-of-concept demonstrations and technical workshops

- Collaborate with internal technical teams to validate solution feasibility and approach

- Translate technical features into business benefits and ROI for decision-makers

Strategic Partner Collaboration

- Work closely with strategic partners to leverage technical resources and co-sell opportunities

- Stay current on partner roadmaps, certifications, and technical capabilities

- Participate in partner-led technical training and enablement programs

Proposal & RFP Support

- Contribute technical content to proposals, RFPs, and Statements of Work

- Ensure technical accuracy and completeness of all client-facing documentation

- Work with sales team to develop competitive positioning and differentiation strategies

- Support pricing discussions by providing technical scoping and resource estimates

Sales Process & CRM

- Document technical requirements, solution designs, and customer interactions in CRM (Dynamics & HubSpot)

- Maintain accurate technical notes and next steps for each opportunity

- Provide technical win/loss feedback to inform product and sales strategy

Delivery Handoff

- Ensure smooth transition from sales to delivery teams with comprehensive technical documentation

- Participate in handoff meetings to communicate solution design, requirements, and commitments

- Serve as technical escalation point during early delivery phases as needed

Technical Expertise & Industry Knowledge

- Maintain deep technical knowledge across New Era's solution portfolio:

- Digital Transformation (Application services, AI, Cloud/Data)

- Stay current with industry trends, emerging technologies, and competitive landscape

- Pursue relevant technical certifications to maintain expertise

- Represent New Era at trade shows, partner events, and technical conferences

COMPETENCIES:

- Strong technical background with hands-on experience in enterprise AI/ML infrastructure and cloud platforms.

- Proven ability to translate complex technical concepts into business value for technical and non-technical audiences

- Exceptional presentation and demonstration skills with experience presenting to C-level executives

- Experience in pre-sales or technical sales role supporting enterprise accounts

- Strong problem-solving skills with ability to design creative solutions

- Excellent collaboration skills across sales, delivery, and partner teams

- Self-motivated and able to manage multiple priorities in fast-paced environment

- Proficiency with CRM tools (Dynamics & HubSpot), Microsoft Office Suite, and technical diagramming tools

- Strong business acumen with understanding of IT budgets, ROI, and procurement processes

REQUIRED EDUCATION & EXPERIENCE:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field (or equivalent experience)

- Minimum of 5+ years in technical pre-sales or technical consulting roles

- Demonstrated expertise in one or more of New Era's core solution areas

- Experience working with enterprise-level clients and complex, multi-stakeholder sales cycles

- Relevant technical certifications strongly preferred (Microsoft, Cisco, AWS, Azure, etc.)

LANGUAGE SKILLS: English

PHYSICAL DEMANDS: 

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

WORK ENVIRONMENT: Remote

EXPECTED HOURS OF WORK:

Standard business hours: Monday -- Friday, 8 a.m. -- 5 p.m., with flexibility to accommodate client schedules and time zones.

TRAVEL: TBD

QUALIFICATIONS:   To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

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