Operations Analyst - Talent & Staffing

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Operations Analyst - Talent & Staffing with New Era Technology offers you the following:

• Full Benefits
• Medical
• Dental
• Vision
• 401K match
• 7 company holidays + generous PTO

The Operations Analyst - Talent & Staffing is a highly organized and relationship‑driven professional that manages vendor partnerships, supports business demand needs, and oversees the full staffing lifecycle for consulting engagements. This role maintains strong talent pipelines, coordinates candidate evaluations and onboarding, and ensures smooth delivery across active consultant assignments. The ideal candidate excels at communication, negotiation, and cross‑functional coordination while providing an exceptional experience to candidates, consultants, vendor partners, and internal stakeholders. This position also contributes to ongoing marketing, LinkedIn engagement, and team culture through active participation in meetings and company events. 

***Please note, no VISA sponsorship is available for this role.

PRIMARY DUTIES: 

1. Vendor Management

• Select, onboard, and maintain high‑quality vendor partners. 

• Negotiate rates and contract terms. 

• Coordinate MSA approvals. 

• Address and document consultant performance issues. 

• Reinforce vendor and consulting policies and guidelines. 

1. Business Demand Management (BDM- Staffing Requests)

• Review BDM requests and gather required role/project details. 

• Open requisitions in Greenhouse and coordinate with Recruiting. 

• Manage resume submissions, candidate associations, verbal acceptances, and CEO approval workflows. 

• Support offer letter coordination. 

1. Candidate Pipeline & Bench Management

• Maintain active pipelines across internal benches and vendor partners. 

• Track and re-engage former consultants for redeployment. 

1. Staffing BDM Needs

• Identify candidates from internal/vender pipelines. 

• Conduct resume reviews, outreach, screenings, assessments, and interviews. 

• Evaluate references and advance qualified candidates. 

• Prepare profiles for BDM review and coordinate interview logistics. 

• Manage rate negotiations, timelines, and start-date confirmation. 

• Prepare client ready resumes and maintain candidate engagement through onboarding. 

1. Candidate Onboarding

• Deliver welcome materials and onboarding instructions. 

• Collect administrative details and submit onboarding forms. 

• Ensure background checks and system credentialing are completed. 

• Validate client laptop and access readiness. 

• Meet candidates prior to day one for client prep. 

1. Exhibit A / Work Orders (Vendors)

• Manage Exhibit A documentation for subcontractors and 1099s. 

• Ensure completion prior to project start or extension  

1. Active Consultant Management

• Document and address performance concerns. 

• Communicate issues with vendor partners. 

• Track consultant performance, awards, acknowledgments, and referrals. 

• Refresh resumes for consultants nearing contract end. 

1. Marketing, LinkedIn & Sales Navigator

• Complete weekly LinkedIn engagement. 

• Highlight consultant and project successes. 

• Build and nurture connections to generate leads. 

• Create or refine marketing content and infographics. 

1. Meetings & Engagement

• Join daily stand-ups and weekly vendor meetings. 

• Participate in monthly team events and quarterly town halls. 

• Attend client site meetings as required. 

COMPENTENCY: 

• Vendor relationship management 

• Recruiting coordination and candidate assessment 

• Negotiation (rates, terms, contracts) 

• Strong communication and documentation 

• Pipeline & bench management 

• Stakeholder engagement (BDMs, recruiting, vendors, consultants) 

• Project coordination and tracking (JIRA, Greenhouse) 

• Interviewing skills (technical and behavioral screens) 

• Professional communication and client preparation 

• Social media engagement (LinkedIn, Sales Navigator) 

• Organizational skills and multitasking 

• Issue resolution and performance management 

REQUIRED EDUCATION: Bachelor’s degree in Business, Human Resources, Communications, or related field or equivalent professional experience. 

EXPECTED HOURS OF WORK: 40 hours a week and as required to perform the duties of the role. Overtime hours may be required to meet business expectations. 

EXPERIENCE: 

• 1-3 years’ experience in vendor management or talent acquisition. 

• Experience supporting hiring processes (requisitions, screening, interviewing). 

• Background working with consulting firms or staffing processes. 

• Experience with applicant tracking systems (e.g., Greenhouse). 

• Experience coordinating onboarding and consultant lifecycle activities. 

• Experience communicating with Director-level and senior stakeholders. 

• Familiarity with LinkedIn engagement and Sales Navigator outreach. 

• Experience working in client-facing environments, preferably within insurance or consulting. 

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .