IT Stockroom & Project Coordinator

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

SUMMARY: 

Seeking a highly motivated and organized Stockroom Manager and Junior Project Manager to oversee our client stockroom and work closely with cross-functional teams to oversee End User Projects.

PRIMARY DUTIES:

• Monthly/Quarterly validations of inventory in stockrooms including hard drives
• Maintaining ITS
• Updating SNOW request
• Ship hardware as needed to other stockrooms or sites
• Assist PM with projects in NAMR
• Lead techs in buildout of new sites
• Attend construction/GRE/GTI calls -provide desktop requirements
• Coordinate with GRE/LOB for large scale move projects
• QC all desk for readiness
• Monitor sites for operational efficiency.
• Provide Day 1 support

COMPENTENCY:

• Positive attitude and collaborative approach in working within a team environment
• Ability to lead coordination efforts and manage workload efficiencies
• Strong customer service skills
• Strong oral and written communications
• Ability to learn and adapt quickly to changes
• Critical thinking and analytical capabilities in troubleshooting and problem solving
• Planning, organizing and prioritizing skills
• Attention to detail
• Ability to be flexible and handle stressful situations at times

REQUIRED EDUCATION: Associates degree or higher is preferred but not required.

EXPERIENCE:

• Must have 2+ years’ experience working in the major financials IT environment

QUALIFICATIONS:

• Advanced technical skills in installation and troubleshooting of relevant software and hardware
• Knowledge and experience of customer IT service delivery, ticketing, and knowledge-based systems
• Extensive experience of supporting Office 365
• A+ certification or equivalent years of experience
• Preferred Dell, HP and Apple certifications

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We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .