Digital Product Designer - AI Authoring

 

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

 

Role Summary 

The Digital Product Designer joins the Enterprise design team to contribute strategy, experience, and visual design expertise to the development of an AI-Authoring experience. This role spans the entire product lifecycle from concept development to launch, ensuring that high-quality digital solutions unify form and function to meet business objectives and improve patient outcomes.  

Hierarchy 

• Reports to the Practice Area Manager – Agency Services 

Primary Duties 

• Creative Execution: Deliver exceptional creative solutions for the AI-Authoring platform, focusing on user insight and the "human element" of digital solutions.  
• Design Systems: Utilize and contribute to component-based design systems, determining when to adhere to existing patterns and when to break constraints for innovation.  
• Stakeholder Communication: Present and persuasively communicate design rationale to stakeholder groups at various levels.  
• Strategic Storytelling: Apply a passion for visual storytelling through typography, motion, copy, and art direction to simplify complex ideas.  
• Problem Solving: Identify and address user pain points to improve usability and overall product performance.  
• Culture Contribution: Participate in a culture of critique, collaboration, and honest reflection to foster a learning and growth mindset.  

Requirements & Qualifications 

Required Education 

• Bachelor’s Degree in Digital Design, Interaction Design, Visual Communication, Human-Computer Interaction (HCI), or a similar field.  
• Equivalent practical experience is also acceptable.  

Experience 

• 7+ years of experience specifically in digital medium design.  
• An exceptional portfolio demonstrating creative work across multiple projects, with a specific focus on interface or screen-based experiences.  
• Proven experience navigating complex digital ecosystems and connected devices.  

Competencies 

• Foundational Mastery: Deep understanding of type, grid, composition, and color.  
• Accountability: High level of initiative and the ability to prioritize workload to deliver results efficiently.  
• Collaboration: Ability to build strong relationships and effectively navigate conflict with peers and partners.  
• Communication: Outstanding verbal and written skills to make complex ideas consumable for a broad range of collaborators.  

Physical Demands & Environment 

• Standard Office Activity: Regular use of hands and fingers to operate a computer keyboard, mouse, and office equipment.  
• Visual Focus: Prolonged periods of looking at computer screens. 
• Communication: Ability to hear and understand spoken communications via remote tools such as video conferencing and phone.  
• Repetitive Motion: Frequent typing, scrolling, and mouse movements.  

WORK ENVIRONMENT: 

• Professional office or remote home-office environment.  

EXPECTED HOURS OF WORK: 

• Full-time professional hours as required to meet project deadlines.  (EST Time Zone)

TRAVEL: 

• Occasional travel may be required for team collaboration. 

 

ADA Statement 

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .