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At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

 

CDET Project Manager (Collaboration & Digital Enablement Technology)

Location: Bangalore (Work from Client Location)
Employment Type: Full-Time / Permanent

About the Role

New Era Technology is looking for an experienced CDET Project Manager to support one of our global enterprise clients by managing the successful transition of Collaboration & Digital Enablement Technology (CDET) projects into operational support.

This role is responsible for coordinating project turnover, overseeing witness testing, user acceptance testing (UAT), stakeholder engagement, technical documentation, vendor coordination, and multimedia technology deployments across the APAC region. The ideal candidate should possess strong project management skills, technical knowledge of enterprise Audio Visual (AV) and Collaboration technologies, and experience working with cross-functional teams in a global environment.

Key Responsibilities

Project Delivery & Transition

• Manage the end-to-end turnover of Collaboration & Digital Enablement Technology (CDET) projects into Operations.
• Coordinate witness testing, User Acceptance Testing (UAT), project sign-offs, and operational handovers.
• Ensure project deliverables meet quality standards before transition to support teams.
• Track project progress, risks, remediation activities, and deployment milestones.

Stakeholder Management

• Act as the primary point of contact for business stakeholders, Workplace Services teams, and end users regarding multimedia and collaboration technology projects.
• Conduct regular project reviews, status meetings, and stakeholder updates.
• Deliver end-user training and knowledge transfer sessions on newly deployed technologies.
• Build strong relationships with business users, technology teams, and operations teams.

Multimedia & AV Solutions

• Serve as the Subject Matter Expert (SME) for enterprise multimedia and collaboration solutions.
• Advise stakeholders on standard AV solutions and enterprise technology standards.
• Review and approve vendor-proposed technical solutions where applicable.
• Support solution design for meeting rooms, collaboration spaces, digital signage, IPTV, and workplace technologies.

Vendor & Deployment Management

• Coordinate with implementation partners and vendors throughout the project lifecycle.
• Conduct site surveys and validate deployment readiness.
• Manage quotations, implementation schedules, and deployment activities.
• Evaluate vendor performance and participate in post-project reviews.

Technical Documentation & Governance

• Prepare technical documentation, SOPs, deployment guides, operational manuals, and support documentation.
• Maintain project dashboards, trackers, reports, and forecasting workbooks.
• Ensure project documentation is complete before operational handover.
• Support service review reporting and operational readiness assessments.

Technical Administration

• Administer enterprise multimedia inventory and asset management tools.
• Configure and prepare multimedia devices including:
  • Digital Signage Players
  • IPTV Receivers
  • Collaboration Room Equipment
  • Network-enabled AV Devices
• Coordinate IP allocation, patching schedules, and device provisioning.
• Identify and resolve inventory or configuration discrepancies.

Continuous Improvement

• Participate in proof-of-concept (POC) initiatives for new collaboration technologies.
• Support remediation teams in resolving complex technical issues.
• Identify process improvements and contribute to operational excellence.
• Ensure compliance with enterprise standards, governance, and best practices.

Required Skills & Experience

• 6–10 years of experience in Project Management, AV Technologies, Workplace Technology, or Unified Communications.
• Experience managing enterprise multimedia, collaboration, or workplace technology projects.
• Strong understanding of Audio Visual systems, Digital Signage, IPTV, and collaboration platforms.
• Experience coordinating User Acceptance Testing (UAT), operational handovers, and project transitions.
• Strong stakeholder, vendor, and customer management skills.
• Excellent documentation, reporting, and project coordination abilities.
• Experience working in enterprise or global delivery environments.
• Strong analytical, organizational, and problem-solving skills.

Preferred Qualifications

• Experience supporting Banking, Financial Services, or other enterprise environments.
• Knowledge of enterprise AV standards, workplace technologies, and IT infrastructure.
• Familiarity with project management methodologies (Waterfall, Agile, Hybrid).
• Experience working with ServiceNow, SharePoint, Microsoft Project, Excel, or similar tools.
• Exposure to enterprise asset management and multimedia inventory systems is an advantage.

Educational Qualification

• Bachelor's Degree in Engineering, Information Technology, Electronics, Computer Science, or a related discipline.
• Project Management, AVIXA CTS, ITIL, PMP, or equivalent certification is an added advantage.

Why Join New Era Technology?

• Permanent opportunity with a leading global technology organization.
• Work with one of the world's largest enterprise clients.
• Exposure to enterprise collaboration, workplace technology, and digital transformation initiatives.
• Opportunity to work on cutting-edge AV and Unified Communications projects across the APAC region.
• Collaborative environment with excellent career growth opportunities.

Interested?

Please share your updated resume with:

sarika.vinayak@neweratech.com
ruchitha.kalamarla@neweratech.com

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