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Regional Director, Policy & Partnerships

Kigali, Rwanda

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity. 

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe. 

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. 

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems. NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. 

Policy & Partnerships (Account Management)

The Policy and Partnerships team engages with visionary political and Government leadership to help shape policy, strengthen delivery, and impact complex education systems through comprehensive technical support. The team works to ensure that there is an enabling environment for governments to work with technical assistance partners to enact large-scale system transformation. 

Policy and Partnerships (Account Management), ensures close collaboration, communication, and engagement with our government partners whom we serve in existing programs, to ensure we deliver on the promise of our program. The team ensures the government sees solutions coming to the fore, is participating in the work, and recognizes the impact taking place. 

The Policy and Partnerships team, In support of the government program, may also engage with other dynamic influencers (NGOs, think-tanks, academicians, and bi/multilateral agencies) to unlock additional support for our government programming and children in underserved communities. 

It is the Team’s responsibility to ensure that the program we deliver is understood by our government partner, and to negotiate any changes or updates or new needs in the program as it evolves, including its expansion and renewal, based on successful track-record and measured improved learning outcomes and positive impact.

About the Role

As the Regional Director, Policy and Partnerships, You will provide partner relationship oversight to all our programs across NewGlobe (excluding Nigeria). You are responsible for building and managing diverse stakeholder relationships, and focused on account management in sustaining (and expanding) our work and operations. You are responsible for building and managing diverse stakeholder relationships, and focussed on account management and sustaining our work and operations in each Program. You own the government engagement with the diverse stakeholders and the many moving parts involved in our work in the Program. You are the first point of call for any communication between thePprogram, the Government and other key stakeholders in the location. 

You’ll be taking over existing relationships from the Policy and Partnerships Programme Development team and other Executives, and make these your own to ensure close collaboration and on-time execution of the program. This entails significant relationship management, as well as project management in ensuring data and approvals needed to pass between the government and program do so in a timely way for program deadlines. You will ensure that the government partners understand the program, and support its implementation. This will require coordination of stakeholder sessions, government workshops, and government public events and celebrations. During government workshops, there will be a need for careful engagement and collaboration on programme details -- to be successful in this role, you must learn about all aspects of our programming, and what can be negotiated and what cannot to ensure we deliver on what the government requires of us -- improved learning outcomes. You will need to be diplomatic and have discretion; know when to speak and when to listen.

What You Will Do

  • Report to the Vice President, Policy and Partnerships to help build partnerships, relationships and execute strategies to sustain our goals across the specific program.
  • Provide support to all Managing Directors regarding advocacy with the Government (Executive, Legislative and Judiciary at the federal, state and local government levels) on various market-friendly policies.
  • Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and  important 'influencers’ to ensure the successful and popular launch, maintenance and continuation of the government’s program.
  • Travel across countries/Programs and support the Partnership Launch from program inception through to account management.
  • Work closely with the Programme Development counterparts and regional leadership, to oversee key government relationships and programming. To do this, you’ll lead government engagement, training and stakeholder meetings. 
  • Ensure creation of governance committees according to core programming guidelines, and establish a regular meeting schedule.Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent programme leadership.
  • Map all key government officials, and create robust stakeholder management plans for each
  • Regularly monitor regulations and policies relevant to NewGlobe and our partners nationally and at sub-national levels.
  • Scan the education policy environment with a bid to guiding and influencing policy
  • Secure strategic relationships within the newly inaugurated Federal administration that are relevant to the achieving the objectives of NewGlobe at a national level.Help build partnerships, relationships and execute strategies to sustain our goals across programs.
  • Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluates program effectiveness; effects changes required for improvement;
  • Work with key stakeholders on consultative efforts to drive reforms in delivery of education to underserved communities;
  • Utilise lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking progress of program delivery

What You Should Have

  • Bachelor's degree with superior academic performance;
  • Over 10 years’ experience in government program delivery or working in account management or as an engagement manager; 
  • Bilingual speaker fluent in English and French
  • In depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project; 
  • Previous experience working with a Ministry of Education on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT; 
  • Gravitas, confidence, authority, and level-headed decision making needed as the leadership voice for the program;
  • Knowledge of local, state and federal government issues related to the provision of primary education in the country would be preferred;
  • Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
  • Experience acting as an on-the-record spokesperson;
  • Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions driven lead, to ensure effective collaboration and communication between the Government client and our organization;
  • Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage;

You’re also

  • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
  • A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
  • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
  • A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
    and value.
  • A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
  • A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
  • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

 

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