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Senior Manager, Deal Strategy

San Francisco, California, USA

Your opportunity
New Relic is seeking a proven and experienced Deal Strategy professional to drive success and help achieve our business goals, grow the business, and close the best possible deals.

The ideal candidate will have experience partnering with Go-To-Market teams and helping navigate a rapid growth/maturing phase, automating & scaling operational processes and partnering with our sellers and leadership teams. It is essential for the selected candidate to effectively communicate their ideas and objectives to audiences at the most senior levels of the company and be a strategic advisor to the Sales and Services organization. This role will help shape terms and also be involved with supporting customer reviews of pricing/buying programs.

This role works closely with New Relic’s global Deal Operations, Order Management, & Partner Operations within the Finance organization and works cross-functionally with key stakeholders (e.g. Business Applications, Sales Operations, Legal, Pricing, Product teams) to align on key outcomes and drive operational excellence. 


What you'll do

  • Oversee commercial terms and non-standard approvals
  • Accountable for executing on deal structuring practices & policies that accelerate growth, improve sales velocity and ensure fair value for New Relic and customers
  • Acts as senior escalation point and approval authority in commercial negotiations for respective territory
  • Advise and lead change management to projects and initiatives focused on efficiency and fiscal responsibility by simplifying processes throughout the sales organization
  • Support the implementation and tracking of Sales productivity, planning and reporting efforts for respective deals and deal metrics
  • Advise and communicate on areas for improvement related to deal velocity and accuracy
  • Operate at the highest levels of integrity and transparency and appropriately address any gaps in these areas
  • Provide financial modeling and analysis as needed to support decision-making and business impact
  • Supporting term review and creation
  • Being in a position to share with customers details/pricing 

This role requires

  • 8+ years of Operations/Sales Operations/Finance/Pricing management experience
  • Bachelor’s in finance, accounting or adjacent field
  • Demonstrated understanding of Consumption and/or SaaS go-to-market models
  • Proven success leading & scaling multi-discipline Finance, Pricing, or Operations teams
  • Highly analytical, fact driven, process orientated, but comfortable challenging the status quo and setting new strategic/operational direction
  • Experience managing the Sales cycle and structuring SaaS deals, especially those of significant value. Consumption Business Model experience a big plus
  • Thorough knowledge of Salesforce, CPQ, and advanced financial analysis tools and systems.
  • Combination of strong intellect, creative problem solving, effective communication with colleagues and willingness to roll up sleeves to improve performance
  • Strong business acumen, ideally in a software related environment
  • A consistent track record of using deep analytical skills to see beyond the numbers to drive strategy
  • Outstanding written and verbal communication and presentation skills

Please note that visa sponsorship is not available for this position.


The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$170,000 - $213,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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