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Principal Finance Process Improvement Specialist

Los Angeles, California, USA

Your opportunity
New Relic is on the lookout for a seasoned Finance Process Improvement Specialist to spearhead transformative initiatives within our Finance function. This role is pivotal in modernizing our financial processes through the integration of cutting-edge practices, advanced technology, and comprehensive data financial data model. As an integral part of our Digital Transformation team, you will be at the forefront of shaping the future of our financial operations and leading the establishment of an enterprise-wide Process Improvement Center of Excellence (PI CoE).

This role is a 12-month contract role with the opportunity to convert to Full Time


What you'll do

  • Lead comprehensive process analysis across all Finance functions, which will start with methodical and detailed discovery and documentation of current state workflows, service delivery and data models subsequently progressing to the assessment state against leading industry practices and related benchmarks
  • Perform detailed assessment and development of prioritized improvement opportunities manifesting in process, data or supporting technology changes
  • Design and implement scalable, automated solutions that enhance process efficiency, improve data insights, and deliver predictable performance outcomes across key financial operations
  • Establish and maintain a robust process decomposition framework with metrics supporting identification and prioritization of  improvement opportunities through detailed business case analysis and ROI calculations
  • Direct the implementation of process improvements and change management initiatives, ensuring successful adoption across multiple business units and regions
  • Establish and lead the Center of Excellence for RPA (Robotic Process Automation), creating CoE standards and frameworks for enterprise-wide collection, prioritization and disposition of automation initiatives
  • In collaboration with process delivery owners establish process governance & process excellence practices for ongoing improvements and introduction of advanced productivity improvement initiatives.

This role requires

  • 8+ years of experience in Finance operations, with deep expertise in Procure-to-Pay, Order-to-Cash, Record-to-Report, Period End Close, and Controllership processes
  • Demonstrated success in transforming financial processes from identification through implementation and sustainment
  • Track record in ERP implementations and other Finance systems optimization
  • Advanced Business Analysis skills with expertise in process decomposition frameworks
  • Proficiency in business case development, ROI analysis, and project management
  • Experience in data-driven decision making and utilizing industry benchmarks
  • Exceptional stakeholder management and cross-functional collaboration abilities

Bonus points if you have

  • MBA degree
  • Consulting experience in Finance Transformation
  • Knowledge of emerging AI technologies in Finance
  • CPA certification is a plus
  • Experience leading enterprise-wide transformation initiatives
  • Experience in development of RPA solutions in Finance space



Please note that visa sponsorship is not available for this position.

Qualified applicants may inquire about visa sponsorship (including transfer of a current H-1B visa), but the company does not support or sponsor O-1, F-1, or J-1 visas, or candidates who require commencement of an H-1B "cap case" petition for future work authorization. This position is to be filled as soon as possible.

The range below represents a reasonable estimate of pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

Estimated Base Pay Range

$151,000 - $204,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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