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Senior Manager, GTM Engineering

Atlanta, Georgia, USA; Los Angeles, California, USA; New York City, New York, USA; Portland, Oregon, USA; Seattle, Washington, USA

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity
This is a high-impact leadership role reporting directly to the VP of GTM Strategy & Operations. You will be the technical and strategic leader accountable for the design, architecture, and execution of the entire Go-To-Market (GTM) technology and automation stack. You will lead the GTM Engineering function, translating the VP's strategic vision into scalable, efficient technology solutions that drive revenue growth and operational excellence across Sales, Marketing, and Customer Success. This role requires an owner-operator who can both define the long-term technological roadmap for the revenue engine and remain hands-on in building robust, data-centric automation frameworks.


What you'll do

Architecting the GTM Tech Stack & Revenue Engine Strategy:

  • Own the revenue technology strategy, ensuring systems are scalable, clean, and customer-centric, in alignment with the VP of GTM Strategy's directives.
  • Integrate and maintain the core sales and marketing technology stack (e.g., Salesforce, HubSpot, Gong, sales engagement tools, analytics platforms).
  • Develop and manage APIs and custom integrations to ensure seamless data flow between all systems, eliminating data silos.
  • Continuously evaluate and implement new low-code, code-based, and AI-powered tools to simplify workflows and optimize performance.

Workflow Automation, Scaling, and AI Implementation:

  • Lead the design, development, and maintenance of end-to-end automated workflows for the entire customer journey (lead scoring, routing, nurturing, sales alerts).
  • Build and maintain integration frameworks using tools like Workato, n8n, or Python-based APIs, ensuring high performance and reliability.
  • Identify and apply AI/Machine Learning tools and agentic solutions for predictive lead scoring, intent-based targeting, and generating personalized messaging to scale outreach without increasing headcount.

Data Foundation, Integrity, and Actionable Analytics:

  • Develop and maintain data pipelines, performing regular hygiene (deduplication, standardization) to ensure clean, reliable, and enriched GTM data across all platforms.
  • Ensure data consistency, synchronization, and integrity across systems through well-structured automation design, collaborating closely with Data, IT, and Security teams.
  • Build and manage reporting tools and dashboards to track key GTM metrics (e.g., pipeline velocity, conversion rates, campaign ROI) and deliver forecasting and conversion analysis that fuel strategic decision-making and actionable recommendations for leadership.

GTM Process and Sales/Marketing Enablement:

  • Map and document GTM processes, workflows, and playbooks, and streamline operations to increase team productivity and enforce best practices.
  • Create systems that deliver relevant, up-to-date account research, intelligence, and real-time sales alerts triggered by high-intent buyer actions.
  • Lead projects end-to-end, from strategy and requirements gathering through implementation, enablement, and change management.

This role requires

  • 5+ years of experience in automation engineering, GTM operations, or system integration roles in a B2B SaaS environment, with 2+ years in a leadership capacity.
  • Expert-level, hands-on experience building workflows and integrations using integration platforms and/or Python-based APIs, webhooks, and data structures.
  • Solid, proven understanding of the GTM tech stack and processes, including expertise with major CRM and sales automation tools.
  • Strong project management and cross-functional collaboration skills, with a track record of translating complex business needs and GTM strategy into robust, scalable technical solutions.
  • Experience documenting and maintaining automation frameworks, process maps, and adhering to security/compliance standards.
  • Proven ability to translate pipeline and revenue data into actionable insights that influence stakeholders across all levels of the organization.

Bonus points if you have

  • Exposure to or hands-on implementation of AI-based workflow tools or LLM-powered automation in a GTM context.
  • Familiarity with data integration tools or ETL platforms for data warehousing.
  • Experience leading a small team of GTM Automation/Ops engineers.
  • Strong understanding of SaaS sales motions (enterprise, mid-market, and expansion) and funnel metrics.
  • An entrepreneurial thinker with a high degree of ownership and a problem-solver mentality who thrives on driving solutions.


Please note that visa sponsorship is not available for this position.

#LI-TK1 #LI-Remote

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$176,000 - $230,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

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