Manager, Sales Development

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Manager, Business Development (EMEA)

Location: Dublin, Ireland (Hybrid)

Your Opportunity:

Are you ready to move from managing a team to leading a strategic revenue engine for a global market leader? This is your chance to step into a high-influence leadership role where you aren’t just following a playbook, you are helping to elevate it for the entire EMEA region.

As we look toward 2026, we are evolving. You will lead the team focusing on winning complex Enterprise "New Logos." Reporting directly to the Senior Manager of Global Business Development, you will have the opportunity to navigate the European market as you see fit. At New Relic, we thrive on a "Win as a team" culture; you’ll join a successful team where healthy, collaborative competition drives us forward, and where people stay for the long haul.

What You'll Do:

• Lead the Team: Oversee a diverse team of 9 BDRs across the UK&I, North, Central, and Southern EMEA, balancing the energy of new starters with the wisdom of tenured high-performers.
• Master the Enterprise Hunt: Lead the team toward a proactive "hunting" model to qualify and secure complex Enterprise deals.
• Coach for Impact: Focus on high-impact human skills, particularly call coaching and phone techniques, to help your team navigate the cultural nuances of selling in hubs like London, Munich, Madrid and Paris.
• Foster Healthy Competition: Maintain a high-energy environment where the team shares wins and learns from losses together, ensuring everyone feels the direct impact of their contribution.
• Strategic Global Collaboration: Partner with peers in AMER and APAC to ensure EMEA is a synchronised part of our global engine.
• Modernise the Workflow: Use tools like Salesforce and SalesLoft, alongside emerging AI solutions, to accelerate your team to the forefront of the industry.

This Role Requires:

• SaaS Leadership Pedigree: Significant experience in B2B technical sales management, ideally within complex SaaS, Cloud, or Engineering/DevOps platform solutions.
• Strategic Outbound Expertise: A proven track record of implementing Enterprise-level sales methodologies to drive pipeline in a New Logo focus.
• A Leader of People: You are an empathetic, assertive leader who can relate to your team personally while maintaining the drive to hit ambitious goals.
• Autonomy & Vision: The ability to operate independently across time zones, working asynchronously to align regional tactics with global strategy.
• Operational Savvy: Confidence using Salesforce to provide the "colour commentary" that helps executive leadership understand regional success.

Bonus Points:

• Multilingual Skills: Fluency in German, Spanish, or French is a significant advantage, allowing you to connect more deeply with our diverse customer base.
• Technical Curiosity: A background or keen interest in how engineering and dev teams operate.
• Scale-Up Success: Experience achieving measurable results within a rapidly growing or "challenger" environment. 

Applications Close Sunday 12th April

^{Please note, sponsorship or visa support is not available for this role}
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Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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