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Account Manager

New York, NY

RollWorks, a division of NextRoll, is seeking a Account Manager. In this role, you will be part of the Account Management Team, a growing and skilled team managing the renewal relationships and expansion strategies of RollWork’s Strategic customers. You will own, drive, and lead the renewal management for a subset of Strategic customers, and work collaboratively with the Customer Success Managers (CSMs). You will be working with an industry-defining team with a clear vision, surrounded by intelligent and caring individuals who are passionate about tackling challenges together. This role offers the opportunity to have a significant business impact on a rapidly growing company in a developing space.

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

Am I Eligible? 

  • It’s preferred that you’ve been excelling in your current role for at least 1 year
  • This position can choose between remote work options, as defined in our hybrid work model.
  • Make sure to talk with your manager first, if you are interested in applying

The impact you’ll make:

  • Strategic Account Managers are responsible for the commercial aspect of the customer’s business by focusing on retaining and growing their book of business with roughly 20-30 accounts, by ultimately driving more revenue and creating marketing and sales success for their customers.
  • Work harmoniously with their appointed Senior Customer Success Manager(s) as they are aligned to CSM(s) to support their book of customers jointly.
  • Develop and expand into cross-functional relationships across several customer departments to build value and interest for each role.
  • Manage contracts, negotiations, billing, legal, and financial questions internally and externally for the customer relating to their relationship and agreement with RollWorks.
  • Work collaboratively with the new business and onboarding teams to ensure a frictionless and standardized new customer experience.
  • Develop relationships internally to advise and improve processes and support our customers more effectively and efficiently including: Customer Success, Solution Consultants, Product, Finance, Revenue Operations, and Legal.

Skills you’ll bring:

  • 3-5 years of successful technology Account Management experience, strong preference with experience in B2B SaaS, ad-tech, and/or digital marketing.
  • Track record of success in customer facing roles.
  • Proven ability to achieve a quarterly managed sales quota, with proficient experience in expanding deals, alongside managing sales processes.
  • Experience working in a dynamic, evolving, high-energy sales culture.
  • Able to travel quarterly to meet customers.

Benefits and perks:

  • Competitive salary and equity
  • 100% employee coverage for medical, dental and vision premiums
  • Short and long term disability benefits at no cost to the employee
  • Basic life and AD&D insurance at no cost to the employee
  • 401K Plan (Pre-tax and Roth)
  • 4 weeks of paid time off and work/life balance
  • Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
  • Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
  • Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
  • Ample opportunities to volunteer with local organizations with NextRoll Gives Back
  • For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $73,950  to maximum salary of $107,100 + commission + equity + benefits. On-target earnings are 30% of base and will be paid quarterly based on achievement of sales targets.

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors.

About RollWorks: 

At RollWorks, we get buyers. We've spent 15 years collecting and refining 4.2 billion digital profiles, representing the most comprehensive and trustworthy buyer dataset on the market. We use AI and machine learning to turn buyer data into actionable insights and help customers activate those insights to drive full-funnel outcomes using our exceptional native B2B advertising product and integrations into 24 additional marketing and sales tools. By marrying cutting-edge buyer data, insights, and activation capabilities with our industry-leading ease of use, we enable growth-oriented B2B marketers to deeply understand their buyers and rapidly drive business results.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact candidateacommodations@nextroll.com.

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