Relationship Manager – Academia & Research

Job Title: Relationship Manager – Academia & Research

Location: Mumbai

Experience: 6 to 7 Years

Job Type: Onsite - Work from office

Department: Sales & Business Development

About Neysa.ai:

Neysa.ai is an AI Acceleration Cloud company enabling the secure, scalable, and cost-effective adoption of Generative AI (Gen AI) and AI-native applications. With platforms like Neysa Velocis, Neysa Overwatch, and Neysa Aegis, we empower enterprises, research institutions, and academia to accelerate AI innovation—from ideation to deployment.

About the role:

We are now looking to expand our footprint across India’s academic and research ecosystem, by hiring a seasoned sales strategic individual contributor who understands how to engage and partner with educational and research institutions to drive the adoption of cutting-edge Gen AI infrastructure and platforms. We are seeking a results-driven and strategic Academic, Research & EdTech Sales and Business Development Professional to manage our existing accounts. The role involves driving engagement with universities, colleges, research institutes to the ecosystem of education and research as a whole.

Key Responsibilities:

• Serve as the primary point of contact for assigned client accounts, ensuring strong relationship management and satisfaction.
• Conduct regular onsite visits to maintain close engagement with clients and address their evolving needs.
• Identify opportunities to upsell and cross-sell Neysa.ai’s solutions to existing clients, driving revenue growth.
• Develop a deep understanding of client requirements, industry trends, and market demands to tailor solutions accordingly.
• Collaborate with internal teams, including product, marketing, and customer success, to deliver seamless client experiences.
• Generate and maintain sales reports, account performance metrics, and pipeline forecasts.
• Work towards achieving and exceeding sales and account expansion targets.
• Stay updated on competitors and industry developments to strategize effectively.

Qualifications & Skills:

• 6 to 7 years of experience in sales, account management, business development, or a similar role.
• Strong background in managing and growing accounts (farming), ideally within education, edutech, SaaS, or enterprise tech.
• Comfortable with on-ground travel and direct client engagement.
• Demonstrated ability to identify new revenue opportunities within existing relationships.
• Proven ability to upsell, cross-sell, and maximize revenue from existing accounts.
• Excellent interpersonal, negotiation, and communication skills.
• Self-motivated and target-driven with a proactive approach to client engagement.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Prior experience in AI, SaaS, or technology-driven industries is a plus.
• Experience working with academic stakeholders (faculty, department heads, procurement, IT) is a plus.

Why Join Us?

• Work with cutting-edge AI technology in a rapidly growing company.
• Opportunity to manage key accounts and play a pivotal role in business expansion.
• Competitive compensation and performance-based incentives.
• A dynamic and collaborative work environment that fosters innovation and growth

If you’re passionate about client engagement, education technology, and strategic growth—we want to hear from you.

Apply now and be a part of Neysa.ai’s journey to shape the future with AI.