Director, Business Operations (Australia)
NFL Australia is seeking a dynamic and strategic Director of Business Operations to support the day-to-day execution and long-term growth of the NFL brand across Australia and New Zealand.
Based out of our Gold Coast office, this role reports directly to the General Manager (GM) of NFL Australia & New Zealand and will play a key part in expanding the NFL’s regional presence - managing stakeholder relationships and supporting major initiatives, including the NFL International Game in Melbourne (from 2026) and the NFL Academy APAC.
We're looking for someone with strong business acumen, organizational skills, and a passion for sports - especially in driving fan engagement and market expansion. This is a unique opportunity to help shape the future of one of the world’s biggest sports brands in a growing market.
Responsibilities
You will work closely with the GM and other departments across the NFL global network to support the following areas:
- Support day-to-day business operations and track key performance indicators (KPIs).
- Manage relationships with city partners, national and local federations, and clubs.
- Lead the expansion and delivery of the NFL Flag Program.
- Oversee administration and strategic direction of NFL Academy APAC.
- Manage external vendors and contracts to ensure quality and compliance.
- Lead on special projects and contribute to annual business planning cycles.
- Support commercial partnership initiatives and new business opportunities.
- Collaborate with internal NFL departments and international offices on joint strategic efforts.
- Share and implement global best practices and operational standards.
- Proactively identify growth opportunities that align with the local office and broader NFL international strategy.
Required Qualifications
- Minimum of 10 years’ experience in consulting, sports, media, or corporate strategy with a strong focus on operations.
- Demonstrated ability to manage complex projects across multiple stakeholders and timelines.
- In-depth understanding of the Australian and New Zealand sports landscape.
- Strong analytical skills with the ability to interpret data to shape business strategy.
- Excellent written and verbal communication skills, including experience delivering presentations to senior stakeholders.
- Comfortable working across time zones with global teams, both independently and collaboratively.
Other Key Attributes / Characteristics
- Strategic thinker with Operational Focus – can balance high-level vision with the ability to execute the day-to-day details
- Strong relationship builder – adept at developing trust-based, long-term relationships with key stakeholders
- Adaptable and resilient – comfortable navigating shifting priorities, and the fast pace of international business and the sports industry
- Travel will be required in this role so the flexibility to do so is a must.
At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.
NO RELOCATION ASSISTANCE WILL BE PROVIDED.
The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.
WHO WE ARE:
NFL Core Values:
- Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
- Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
- Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
- Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
NFL Leadership Attributes:
- Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
- Execute: We take action with precision, delivering results that drive our goals forward.
- Inspire: We motivate others through vision, energy, and a commitment to excellence.
- Live Our Values: We embody our core principles in every decision and action.
- Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
- Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
WHO YOU ARE:
Talent Attributes: What we expect for our employees:
- Embody an enthusiastic, proactive can-do attitude
- Embrace grit, free from ego or entitlement
- Excel as a relationship builder, with the ability to influence
- Eager learner, driven by passion rather than just ambition
- Encompasses an incredible work ethic with an agile mindset
Apply for this job
*
indicates a required field