Senior Coordinator, Game Operations

This position will provide administrative support for the Game Operations department.

Responsibilities

• Provide Football Operations support for League-wide credential implementation, including but not limited to working with internal (club) and external (vendors) stakeholders to ensure effective launch and general operations, enhancing the platform, ensuring security protocols are met, and make improvements to the efficiency of the program while ensuing security standards are consistently applied and upheld.
• Support the Game Day Operations Center (GDOC) by monitoring weather, tracking weekly and game day issues, support clubs and internal stakeholders to resolve issues, and providing phone support
• Support the Football Operations Representative program in coordinating training and game assignments
• Oversee incidents and issues in internal database in accordance with League policies and procedures
• Collaborate with weather service provider to advance goals of department
• Support weekly internal and cross-departmental meetings during the season
• Provide administrative support to the Game Operations department
• Support Football Operations contingency procedures and communications with internal and external stakeholders
• Provide administrative support to the game operations department
• Assists with communication and follow up with vendors and club contacts
• Create and maintains tracking documents for various Game Operations issues, approvals, and initiatives
• Provides logistical and administrative support to the Football Operations Rep program
• Creates agendas and assists with note taking for various League meetings
• Participates in Football Operations game and event duties as assigned by department, including travel to NFL games (preseason, regular season and postseason, International Series, Pro Bowl and Super Bowl), NFL combines and other development programs, college All Star games, NFL Draft, and in-season and offseason meetings
• Facilitate the edits for the Game Operations manual, communicating with all 32 clubs and internal stakeholders to collect edits. Additionally conduct similar process for League Policies for Players
  • Also conduct this process for the League Policies for Players
• Manage Football Operations memo edits and distribution
• POC for Game Presentation Directors in Game Operations and conduct all approvals for game presentation elements
• Manage Football Ops Rep schedule sheet to assist in efficient scheduling
• Manage the Competition Committee website, updating the website with new proposals
  • Provide old proposals to clubs upon request
• Credential contact for participating Super Bowl clubs
• Manage administrative duties to support Video Directors and Video Director Committee
• Oversees Integrity of the Game form process with Clubs
• Manage the updating process for all Game Operations courses with Game Plan
  • Main POC with the company to update courses each year
• Liaison with Football Technology team and communicates with their team throughout the year to synchronize Game Ops and Football Tech objectives
• Other duties as assigned

Required Qualifications

• Minimum 3-5 years of experience in administration, communications, or operations at the collegiate and/or professional sports level
• A./B.S. required

Other Key Attributes / Characteristics

• Strong communication, team building, and interpersonal skills
• Must be extremely detail-oriented
• Ability to work strategically and collaboratively across departments
• Highly organized and ability to multitask efficiently, even in high-pressure environments
• Highly developed verbal, written, and analytical skills are necessary
• Very strong computer skills including: Excel, Word, and PowerPoint
• Experience in the sports or entertainment industry is preferred

Terms / Expected Hours of Work

• NFL employees are required to work 40 hours per week. This role will likely require additional hours on weeknights and weekends, especially during the season.

Travel

• Extensive travel, including weekends and holidays, as required

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude 
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset