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Senior Brand Designer

United States

About ngrok Inc.

ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production.

We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale.

A few things you should know:

  • We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad)
  • We have a designated Chief Emoji Officer - they are vital to our success!
  • We like software that’s serious and culture that’s not

Still reading? Good. There's more below worth your time.

 

The opportunity

ngrok is looking for an experienced Senior Brand Designer to help shape the future of ngrok’s brand and visual presentation. As a key member of the Design Team, this role will work closely with Marketing, Product, Leadership, and the rest of Design to establish and execute on a vision for how to evolve ngrok’s visual design language and brand presence in the market.

We’re looking for someone who can take ownership and comfortably lead the process of identifying, defining, polishing, and codifying ngrok’s brand identity and its expression across our various surfaces and touch points—from web experiences and digital campaigns to event spaces and brand assets. This role will be empowered to bring design best practices to the team, and to raise the level of quality of how ngrok is perceived across the board.

About the Design team

ngrok’s Design team is small, and highly collaborative. We’re made up of two Principal Product Designers and our Head of Design. We work closely with Product, Engineering, Marketing, and Leadership to craft excellent product experiences, envision the future of where the company is headed, and ensure ngrok’s brand and visual presentation remain as high quality as our product thinking.

Having recently reimagined ngrok’s public facing visual design language with the release of our new website, we’re now looking for an expert who can help us extend that work into a robust, cohesive, and durable brand.

What you’ll actually do

  • Own the Brand System: You’ll take our recently refreshed visual language and build it into a comprehensive, scalable brand system. This means creating the "source of truth" for colors, typography, iconography, and motion.
  • Scale our Web Presence: We just shipped a new home page, and have several more pages coming out soon, but there’s a lot of work to do extending this across the whole site. You will lead the design of new product pages, resource hubs, and community surfaces to ensure cohesive, high-quality experiences everywhere.
  • Bridge Design & Marketing: You’ll partner closely with Marketing and DevRel to ensure our brand story is told consistently across our website, social channels, advertisements, community events, company off-sites, and internal merch.
  • Lead Creative Execution: From high-converting landing pages to custom illustrations for technical blog posts, you’ll be the hands-on lead for the visual assets that define the ngrok experience.
  • Champion Quality: You’ll perform "visual QA" and heuristic evaluations of our public-facing surfaces to identify and fix high-impact design gaps, ensuring we look as professional as our infrastructure is powerful.
  • Translate the Technical: You'll find creative ways to visualize abstract networking concepts (like tunneling, ingress, and API delivery) so they are intuitive and beautiful for a developer audience.

Skills

  • 5+ years of hands-on, in-house visual/brand design work.
  • Systems-level thinking: You don't just design one-off pages; you build frameworks and components that allow a brand to scale.
  • A portfolio of "Developer-First" work: We’re looking for someone who understands how to design for a technical audience—clean, functional, and devoid of fluff.
  • Expertise in Figma and Adobe Creative Cloud: These are our primary tools for both product and brand work.
  • Strong Communication: You can explain the "why" behind a serif vs. a sans-serif to a room full of engineers and make them care about it.
  • Bonus Points
    • Confidence working with agentic coding tools like Claude Code, Amp Code, etc.
    • Basic knowledge of HTML/CSS/JS
    • Experience fine-tuning the details of animations that really make them hit

Location

This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays.

Sponsorship

All candidates must be US-based, and legally authorized to work in the United States.

At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.

Compensation

Senior Brand Designer

  • Tier 1 (SF, LA, Seattle, NYC): $168,000-$210,000
  • Tier 2 (rest of US): $154,500-$193,200

 

#LI-Remote

 

Full Time Employee Benefits

  • Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth.
  • Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you.
  • Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough.
  • Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows).
  • Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible.
  • Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office.
  • Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better.
  • Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad).
  • Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.

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