Compliance Specialist III, Credential Support

Position Summary:

The Compliance Specialist III, Credential Support ( Internal title: Learner Compliancy Specialist III, Credential Support) oversees compliance for learners in advanced-level courses, such as BSN366 and BSN395, where credentialing requirements extend across an entire semester or longer. This role manages the most complex compliance cases due to extended timelines, higher stakes in Experiential Learning (EL) placement, and greater learner populations. The Specialist III provides advanced problem-solving, strategic learner guidance, and collaborates closely with supervisors to resolve escalated cases.

Role and Responsibilities:

• Oversees compliance for learners in advanced-level courses requiring long-term credential maintenance (e.g., 4 months).
• Proactively monitors compliance risks and intervenes early to ensure long-term learner readiness.
• Provides in-depth guidance for learners navigating complex credentialing requirements such as multi-step background checks, recurring drug screenings, or layered immunization updates.
• Leads mass communication campaigns to ensure learners meet ongoing deadlines and maintain compliance throughout extended courses.
• Manages escalations and coordinates with Supervisors for resolution of high-risk cases.
• Provides mentorship to Specialists I and II by sharing best practices and supporting workflow consistency.
• Contributes to developing process enhancements for managing long-term compliance tracking across large learner populations.

Qualifications and Education Requirements:

• Bachelor’s degree from an accredited institution is preferred.
• Minimum 4 years of compliance, credentialing, or educational support experience.
• Strong knowledge of credentialing systems and extended compliance requirements.
• Excellent critical thinking and time management skills.
• Demonstrated ability to manage large learner populations with high compliance complexity.
• Proficiency with Microsoft Office products preferred.

All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.

Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.

At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!

Employment is contingent upon successful completion of a background check and drug screen.