Admissions Enrollment Advisor I

Position Summary:

Advisor I, Admissions Enrollment plays a pivotal role in the effective recruitment and enrollment of new learners at Nightingale College. Serving as the first point of contact for prospective learners, this position delivers exceptional customer service while guiding applicants through the admissions process. The incumbent is responsible for collecting and assisting with the completion of the required admissions documents to meet compliance and accreditation standards. 

Role and Responsibilities:

• Initiate outbound phone calls and handle inbound calls in response to inquiries each day to set appointments and conduct interviews with prospective learners. 

• Contact prospective learners to confirm and conduct scheduled appointments, ensuring all necessary information is communicated, any questions are addressed, and adherence to all compliance and accreditation standards is maintained. 

• Provide a daily activity report (DAR) to the Supervisor. 

• Generate leads by requesting referrals and enter all new inquiry information in the appropriate system. Follow the contact strategy and track all correspondence with prospective learners in the appropriate system. 

• Utilize the Discover, Commit, Start Application process with prospective learners. 

• Assist prospective learners, learner families, and other relevant parties who may be involved in decision-making. 

• Invite qualified applicants to apply, ensuring they receive all necessary information and support throughout the application process. 

• Answer questions about the appropriate Nursing Program with accuracy. 

• Update and maintain learner records in the learner management system (LMS). 

• Review all required documentation needed for new learner enrollment, resolving any conflicting information in electronic files to ensure accreditation and compliance standards are met. 

• Collaborate with other functions to provide the highest level of service for enrolling learners. 

• Review the eLearn assessment results to evaluate and determine the suitability of prospective learners for admission to the college. 

• Participate in weekly Admissions meetings including 1:1s, coaching meetings, trainings, and team meetings. 

• Participate in the successful implementation of other functional projects as they arise. 

Qualifications and Education Requirements:

• High school or general equivalent is required, Bachelor’s Degree preferred.  

• A minimum of two years of experience in admissions at an accredited institution for post-secondary education. 

• Demonstrate ability to communicate effectively across diverse teams and stakeholders, both verbally and in writing.  

• Demonstrate proficiency in Microsoft Office including Word, Excel, Outlook, and SharePoint or ability to learn new technology quickly. 

• Demonstrate proficiency in CRM and SIS systems. 

• Demonstrate ability to effectively work on multiple projects, within an environment that is dynamic and fast-Paced. 

• Demonstrate proficiency with FERPA. 

All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.

Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.

At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!

Employment is contingent upon successful completion of a background check and drug screen.