New

Enterprise Solutions Engineer

Georgia, USA

About us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About the Role

We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role, your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle, from discovery and architecture through proof-of-concept and implementation, while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos, you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.

Location: We are flexible on remote work from home if you reside in one of the following U.S. states: GA

Travel Requirement: ~ 30%, including strategic customer meetings, industry events, and team collaboration

What You’ll be Doing

  • Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
  • Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
  • Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
  • Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management
  • Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
  • Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
  • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums
  • Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment
  • Other duties as assigned

Technical Requirements

  • Proficiency in Windows environments (registry, services, performance troubleshooting)
  • Familiarity with Linux/macOS systems and basic command-line troubleshooting
  • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
  • Hands-on experience with ITSM platforms and endpoint lifecycle management
  • Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred
  • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure
  • Experience with Salesforce, Jira, Highspot, or equivalent systems is required

About You

  • 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
  • Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
  • Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale
  • Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders
  • Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives
  • Known for high emotional intelligence, technical credibility, and a customer-first mindset
  • Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools
  • Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus

What You’ll Love 

We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship. 

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

#LI-TR1
#LI-Remote
#BI-Remote

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Candidate Privacy
When you apply, NinjaOne collects and uses your personal information to review your application and manage the hiring process. To learn how we use, store, and protect your data, and what your rights are, please read our Candidate Privacy Policy at https://www.ninjaone.com/candidate-privacy-policy.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Write the yearly amount and currency. Include regular pay and extra pay, like bonus or sales commission. Example: 60,000 USD

Select...
Select...

Sponsorship means a company helps you get or keep permission to work in the country where the job is located. This can be a visa, a work permit, or another immigration application that an employer must submit for you. It does not include the normal check of your right to work that every new employee completes. Please see the job description to find out if sponsorship is available for this job.

Select...

“This way” means the location and workplace type (remote, hybrid, or onsite) in the job posting. Please check the posting before you answer.

Select...

Answering "Yes" means that you can do the job in either situation.

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in NinjaOne’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...