New

Sales Coach - Revenue Enablement

Austin, Texas, United States

About us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About the Role

As a Revenue Enablement, Sales Coach, you will improve the effectiveness of NinjaOne’s global Sales and Customer Success organizations through structured coaching, skill development, and ongoing reinforcement. 

You will identify critical skill and behavior gaps, deliver individualized and group coaching, and help employees apply new capabilities in customer interactions. Combining sales expertise, facilitation, and performance insights, you will partner with frontline leaders to accelerate employee proficiency and drive measurable performance improvements. 

You will also extend the reach of global enablement programs through regional facilitation and field support across roles, regions, and market segments. 


Location - Hybrid in Austin, Texas with 3-4 days onsite per week.

What You’ll be Doing

Sales Coaching & Skill Development

  • Deliver structured 1:1 and group coaching to SDRs, AEs, CSMs, SEs, and Sales Leadership professionals, tailored to role-specific competencies and performance expectations. 
  • Identify skill and behavior gaps through performance data, call insights, assessments, manager feedback, and field observations.
  • Develop targeted coaching plans with clear objectives, practical exercises, and measurable outcomes to support onboarding, skill acceleration, and ongoing development.
  • Coach critical competencies, including prospecting, discovery, qualification, value-based selling, objection handling, negotiation, and customer engagement.
  • Reinforce sales methodologies and execution standards through role-plays, call reviews, deal discussions, and scenario-based practice. 

Global Enablement Facilitation & Regional Support

  • Facilitate onboarding, sales skills workshops, product and go-to-market readiness sessions, and other global enablement programs for assigned regional audiences. 
  • Adapt facilitation to regional needs while maintaining consistency with global learning objectives, program standards, and business priorities.
  • Partner with Revenue Enablement program owners to reinforce learning, support skill assessments and certifications, and identify opportunities for continued development. 

Cross-Functional Partnership & Field Reinforcement

  • Partner with Sales and Customer Success leaders to understand performance challenges, prioritize coaching needs, and reinforce desired behaviors.
  • Collaborate with Revenue Enablement colleagues to align coaching with onboarding, sales effectiveness, product readiness, and ongoing development initiatives.
  • Share recurring capability gaps, field observations, and coaching insights to inform enablement priorities and program improvements. 

Performance Measurement & Continuous Improvement 

  • Measure coaching effectiveness through skill assessments, observable behavior change, and relevant business performance indicators.
  • Leverage CRM data, conversation intelligence, and AI-powered coaching tools to identify opportunities, monitor progress, and refine coaching approaches.
  • Document coaching progress, communicate outcomes to stakeholders, and recommend improvements based on performance trends and employee feedback.
  • Other duties as needed 

About You

  • 3+ years of experience in B2B SaaS sales, sales coaching, revenue enablement, sales training, or a related field. 
  • Demonstrated ability to coach customer-facing professionals, strengthen selling skills, and improve performance outcomes. 
  • Strong understanding of B2B sales processes, customer engagement strategies, and common sales methodologies. 
  • Experience facilitating interactive workshops, role-plays, individual coaching, and group development sessions. 
  • Ability to analyze performance data, identify skill gaps, and translate insights into actionable coaching plans. 
  • Strong communication, facilitation, relationship-building, and organizational skills, with the ability to establish trust and deliver constructive feedback. 

Preferred Qualifiactions

  • Experience coaching across SDR, AE, Account Management, or Customer Success roles in a global revenue organization. 
  • Familiarity with ValueSelling, MEDDPICC, SPIN, Challenger, or similar sales methodologies. 
  • Experience using Salesforce, Salesloft, Highspot, Gong, Hyperbound, or similar enablement and AI-powered coaching tools. 
  • Experience measuring coaching effectiveness and connecting skill development to business performance. 

What You’ll Love 

We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Candidate Privacy
When you apply, NinjaOne collects and uses your personal information to review your application and manage the hiring process. To learn how we use, store, and protect your data, and what your rights are, please read our Candidate Privacy Policy at https://www.ninjaone.com/candidate-privacy-policy.

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