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Sr. Product Insights Analyst

Chicago

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

About You: 

As NinjaTrader’s first Sr. Product Insights Analyst, you will lay the foundation for how we identify and deliver insights to inform business decisions across our product suite that will impact the experience of our core users. You will have a far-reaching impact on our award-winning product by identifying and analyzing the KPIs and metrics to develop actionable insights and recommendations. 

The ideal candidate will have not only top-notch quantitative qualifications but also an ability to leverage data-driven insights, conceptual thinking, and a business-outcomes orientation. We value strong written and verbal communication skills, and the ability to create compelling analytical narratives, as this role will interface with and influence senior leadership across the company. Given that this role is the first of its kind in the company, we need a self-starter who is willing to chart a path for this team while also rolling up his/her sleeves to build dashboards, run experiments, and perform ad hoc analyses to inform decisions.  

In this role, you will: 

  • Drive consumer and business insights to develop strategies for delivering growth and profitability to the business 
  • Identify opportunities to improve product performance and user experience across mobile, web, and desktop via analytics deep dives and metrics observation 
  • Support roadmap development by identifying and quantifying value of business opportunities. Perform goal tracking to meet the organization’s KPIs. 
  • Build out our reporting infrastructure and dashboards so that product can more easily access critical insights and product performance - and also improve product team ability to self-serve analytics 
  • Lead end-to-end experiment design, set-up, QA, and results interpretation (alongside product & engineering)  
  • Advance our analytics capabilities through reinvention of reporting and monitoring, automation, standardization and democratization of data in partnership with Data Engineering 

Key Position Requirements: 

  • Bachelor’s Degree in STEM or other similar field 
  • 4+ years of experience in Product Analytics within a software or technology-focused environment 
  • Proven track record of using analytics and qualitative understanding of business drivers to enable and execute decision making 
  • Demonstrated ability to synthesize complex analysis and data into easily understandable, compelling and actionable insights 
  • Strong oral and written communication skills to influence execs and other functional groups 
  • Experience designing, setting up and analyzing experiments (A/B and multivariate tests)  
  • Strong self-management and prioritization skills 
  • Proficiency with data analysis, visualization, automation and warehousing tools (eg SQL, Python, BigQuery, Mixpanel, PowerBI etc)  

Bonus Points for: 

  • SaaS or FinTech experience 
  • Data science background 

Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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