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Technical Program Manager

Chicago

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

About You:
As a Technical Program Manager at NinjaTrader, you will drive the development of high-quality, scalable technology and diverse products throughout the organization. Reporting to the Head of Product Management, you will oversee all stages of the product development lifecycle and collaborate closely with engineering and product development teams. With expertise in backend and middleware technologies, particularly within cloud environments like Google Cloud Platform or equivalent. Your technical proficiency and program management experience will ensure the successful execution and delivery of projects. With strong leadership skills and experience you will act as a vital communications link between technical and non-technical colleagues, fostering cross-collaboration and mutual understanding between Product Management, Product Development, and other departments. You excel in prioritization, organization, tracking, and risk management, providing detailed updates and effectively clarifying project scope.

What You'll Do:
•    Drive cross-functional alignment among engineering, product management, and stakeholders to ensure project milestones are achieved.
•    Implement and support standardized agile processes, leveraging scrum and agile best practices.
•    Develop, measure, and enhance agile metrics to drive continuous improvement within the team.
•    Lead agile rituals including backlog grooming, sprint planning, and blameless retrospectives to optimize team efficiency.
•    Contribute innovative ideas for product development initiatives.
•    Assist in roadmap creation and planning processes to align with strategic goals.
•    Employ Agile methodologies to plan and oversee all product stages in collaboration with product development teams.
•    Deliver comprehensive status reports on development progress to key stakeholders.
•    Ensure timely releases and integrations while diagnosing, triaging, and resolving technical issues.
•    Evaluate technology and product performance metrics, proposing and facilitating improvements as needed.
•    Collaborate with cross-functional teams to define project goals, scope, and deliverables for backend middleware systems.
•    Manage the end-to-end project lifecycle, from planning and execution to monitoring and reporting project progress.
•    Coordinate with development teams to design and implement robust backend solutions aligned with business objectives.

What we need:
•    Bachelor’s degree in computer science, Engineering, or related technical field (or equivalent practical experience).
•    Demonstrated ability to manage multiple priorities effectively in a fast-paced environment.
•    3-5 years of technical program management experience within an Agile environment.
•    Previous experience working as a Software Engineer, understanding full SDLC.
•    Proven track record of delivering scalable solutions on schedule.
•    Successful history of leading multiple teams toward shared objectives.
•    Proficiency in evaluating product performance metrics and resolving issues.
•    Enthusiasm for staying abreast of advancements in technical product development.
•    Strong understanding of cloud platforms, preferably Google Cloud Platform, and associated services (e.g., Google Kubernetes Engine).
•    Experience with Agile methodologies and project management tools.
•    Excellent communication and interpersonal skills, with the ability to collaborate effectively with developers, product managers, business owners, and senior leaders.
•    Problem-solving mindset and ability to navigate complex technical challenges.

  • amiliarity with DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines is a plus.
    •    Scrum or Agile certifications.

Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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