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Program Manager, Trader Engagement

Chicago

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you’ll do:

The Program Manager, Trader Engagement will be at the forefront of developing and delivering new experiences to traders. You’ll be a key contributor in not only bringing new products to market, but ensuring consistent, quality experiences across our engagement product suite. You will apply your personal and/or professional experiences with trading products to develop innovative solutions and experiences in areas such as trader education, challenges and competitions. The ideal candidate enjoys balancing big picture, strategic thinking and deep-diving into the weeds.

In this role you will:

  • Act as program manager for trader engagement products driving internal collaboration to ensure effective execution and continuous improvement
  • Partner with marketing to generate awareness of engagement-focused products among target audiences including ideation and messaging for acquisition campaigns
  • Support user journey development with product and marketing teams to create an effective lifecycle path for new users acquired through engagement products  
  • Monitor and report out on core KPIs including acquisition of new users through trader engagement products and their adoption of additional products and services
  • Collaborate with product team to ensure a positive and seamless user experience based on quantitative and qualitative data

What you’ll need:

  • Experience: 5-7 years in a product management, program management, product marketing or business management role, experience in the gaming industry a plus
  • Education: Bachelor’s degree in Business, Marketing, or a related field. Advanced degrees or certifications (e.g., CFA, PMP) are a plus. 
  • Skills: Strong project management, analytical, and strategic planning skills. Critical thinker with strong problem-solving and research proficiencies. Proven ability to work cross-functionally and manage multiple priorities effectively. 

Bonus Points for:

  • Hands-on experience with futures trading highly preferred 

Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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