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Senior Technical Program Manager

Chicago

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

Sr. Technical Program Manager
Chicago

What you'll do:
As a NinjaTrader Sr. Technical Program Manager, you will contribute to the development of high-quality, scalable technology and various products across the organization, driving execution and ensuring timely delivery. Reporting to the TPM Manager, you will oversee multiple stages of the product development lifecycle, collaborating closely with engineering and product development teams. Acting as a communications liaison between technical and non-technical colleagues, you will facilitate cross-collaboration and understanding across Product Management, Product Development, and other departments. You are skilled at prioritizing, organizing, tracking, providing status updates, clarifying scope, and proactively managing risks and escalations through effective triage.

In this role, you will:

  • Own and drive the entire lifecycle of complex web projects, ensuring technical delivery, meeting deadlines, and maintaining quality standards
  • Collaborate closely with product development using Agile methodologies to resolve issues and keep everything on track
  • Lead impactful architecture discussions with engineering teams, designing scalable, secure, and high-performance solutions that meet long-term business needs
  • Craft and review clear technical specification documents to align all teams on system requirements and design
  • Champion Agile processes, facilitating Scrum rituals such as backlog grooming, sprint planning, and retrospectives
  • Work with product management, engineering, and UX teams to deliver high-value customer features
  • Provide regular, transparent updates to key stakeholders on goals, risks, and next steps
  • Contribute to strategic planning and road mapping processes, ensuring alignment with business goals
  • Identify, assess, and mitigate technical, resource, and operational risks
  • Diagnose and resolve technical issues swiftly, keeping development progress on track
  • Influence key technical decisions, balancing technical debt with business outcomes
  • Mentor and coach junior TPMs, fostering technical leadership and collaboration
  • Continuously improve processes, systems, and team performance for long-term success

What you'll need:

  • 7+ years of technical program management experience with web technologies or platform development
  • Strong technical expertise in HTML5, CSS3, JavaScript, React, Node.js, and architectural design
  • Experience driving Agile methodologies (Scrum/Kanban) in fast-paced environments
  • Ability to lead architectural discussions and influence technical and non-technical stakeholders
  • Proven leadership experience managing key stakeholders and guiding teams toward shared objectives
  • Excellent problem-solving skills, making decisions quickly and resolving technical issues effectively
  • Experience providing clear, regular updates to senior leadership
  • Familiarity with cloud platforms (AWS, GCP, Azure) and microservices architecture
  • A Bachelor's degree in Computer Science, or equivalent technical education and work experience
  • Previous experience as a Software Engineer with deep knowledge of the full software development lifecycle
  • Strong communication skills to collaborate with developers, product managers, business owners, and leadership

Bonus points for:

  • A bias for action in dynamic environments, with the ability to make decisions quickly
  • Experience evaluating product performance metrics and implementing improvements
  • A genuine interest in staying up to date on advancements in technical product development

 

Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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