Job Application for Salesforce Architect at National Information Solutions Cooperative (NISC)

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Company Overview:

For more than 50 years, NISC has worked to develop technology solutions for our customers, who we call our “Members”. Those Members are comprised primarily of 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. Our Members have over 16 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Member's employees to compete effectively in the industry, while excelling in providing customer service to their end customers.

NISC exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support.

We’re seeking a Salesforce Engineer to help evolve our Salesforce and web-based systems as part of a growing and impactful technology team. You will be responsible for designing and building robust Salesforce solutions, influencing architectural decisions, and mentoring others—all while ensuring integration across NISC platforms and services.

Position Overview:

This role offers an opportunity to expand beyond day-to-day development into system-level thinking, technical design, and mentoring. The Salesforce Engineer will help establish and guide development best practices, contribute to architectural decisions, and play a key role in advancing our Salesforce capabilities as we continue to grow and mature our engineering function. The ideal candidate will also explore and apply artificial intelligence (AI) tools and techniques to enhance code quality, streamline development workflows, and improve overall team productivity through intelligent automation and insight-driven solutions.

Essential Functions:

Collaborate in the design, development, and delivery of complex Salesforce features with impact across multiple systems.
Translate broad user needs and business requirements into scalable technical solutions and reusable architectural patterns.
Research and resolve technical issues involving integrations, custom development, and multi-application dependencies.
Serve as a development lead on small-to-mid size projects and coordinate across internal teams.
Partner with architects and senior engineers on frameworks and infrastructure design.
Conduct peer code reviews, provide constructive feedback, and enforce coding best practices.
Mentor junior developers, offering guidance on development techniques and career growth.
Represent the team in enterprise technical discussions and cross-functional collaboration.
Contribute to maintaining system performance, reliability, and adherence to security standards.
Utilize AI-driven development tools to enhance productivity, identify issues early, automate repetitive tasks, and generate documentation or test cases.
Stay informed on Salesforce updates, industry trends, and cloud technologies; present ideas for innovation and improvement.
Participate in Agile/Scrum ceremonies and lead technical demos or discussions when appropriate.
Commitment to NISC’s Shared Values and promotion of our cooperative spirit.
Other duties as assigned

Desired Experience and Skills:

Typically requires 5–8 years of related software development experience with 3+ years focused on Salesforce.
Strong knowledge of Salesforce architecture, Apex, Lightning Web Components, Flow, and configuration.
Proven experience integrating Salesforce with RESTful APIs and middleware platforms.
Competency with Java, Spring Boot, and backend service development.
Proficient in relational databases (Postgres, Oracle, SQL Server) and cloud platforms (AWS preferred).
Familiarity with container-based development (e.g., Kubernetes, Docker) and CI/CD pipelines.
Ability to translate abstract requirements into clean, efficient code and reusable components.
Excellent problem-solving, collaboration, and communication skills.
Demonstrated ability to mentor others, lead small teams, and guide technical design.
Strong attention to detail and organizational skills.
Experience or interest in leveraging AI tools such as GitHub Copilot, Salesforce Einstein, or AI-enhanced testing frameworks to augment software development.
Curiosity and openness to integrating emerging AI technologies into the software lifecycle for efficiency and innovation.

Work Schedule:  

Hybrid from one of our office locations: 
- Cedar Rapids, IA
- Lake Saint Louis, MO
- Mandan, ND 
Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location.
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose

NISC’s Shared Values & Competencies:

We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart.

Integrity – We are committed to doing the right thing – always.
Relationships – We are committed to building and preserving lasting relationships.
Innovation – We promote the spirit of creativity and champion new ideas.
Teamwork – We exemplify the cooperative spirit by working together.
Empowerment – We believe individuals have the power to make a difference.
Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

Benefits:

Medical, Dental and Vision Insurance.
Health Savings Account (HSA) with $100 monthly contributions from NISC.
- Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
Dependent Care Flexible Spending Account (FSA) thru Paylocity.
Fully covered life insurance up to x3 annual base salary.
Fully covered short- and long-term disability.
401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
PTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays.
$2,500 Interest-FREE technology loan program.
$25,000 employee educational assistance program.
Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
Employee Assistance Program; assisting employees and dependents with virtually any life event
Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.

Education Preferred:

Bachelor’s or master’s degree in a Computer Science, Computer Engineering or a related field and/or equivalent experience.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Key Words: 

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