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HVAC Lead Installer

Gaithersburg, MD

Zephyr is the first tech-enabled home services platform designed to empower technicians and delight homeowners. We are focused on perfecting the home services experience from the inside out. We do this by investing in our technicians to consistently deliver trusted service through our local brands. Zephyr combines operational excellence, digital intelligence, and enhanced talent development practices to create the best environment for HVAC, Plumbing, and Electrical technicians to practice their craft. A better technician experience leads to a better customer experience.

About This Role:

As a Lead HVAC Installer you are the leader of your install team. Once instruction has been given to you by our Installation Manager, you are responsible for instructing your team and executing a professional install job. You will work hands on with your crew while installing a wide range of HVAC and refrigeration equipment. It is your job to make sure the installation is done properly, safely, and to the high standards of Michael Bonsby HVAC & Plumbing all while providing excellent customer service.

About You:

  • You have 5+ years of field experience and are looking for an opportunity to grow and be better supported
  • You like to get the job done right the first time
  • A strong communicator and a natural at explaining basic maintenance suggestions to customers
  • You enjoy training and mentoring apprentices

What You’ll Do:

  • Install, maintain, and repair heating, ventilation, and cooling units for residential customers
  • Diagnose and repair of electronic, mechanical, and electrical components of those heating, air conditioning and ventilation units
  • Maintain proper inventory, parts, tools, and knowledge in using appropriate safety equipment in the vehicle
  • Mentor and train apprentices on the job and provide them with learning opportunities
  • Diagnose service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations
  • Excellent customer service abilities in dealing with customers to resolve technical, logistical, and scheduling issues
  • Perform quality work with honesty and diligence and follow company procedures and values

Must Haves: 

  • 5+ years of field experience
  • Active Driver’s License
  • Tech Savvy - The ability to use tablets and learn work related software with ease
  • Verifiable experience to develop quotations for repairs and installations of replacement equipment
  • Demonstrable analytical skills and attention to detail with ability to read and interpret blueprints, plans and manuals
  • Proven ability in installing, replacing, and serving HVAC systems in new residential and commercial properties
  • Willingness to work weekends (Saturdays) or on-call shifts when needed

Working Conditions/Physical Demands:

  • Must consider safety one’s primary job and must have general knowledge of safe working practices and OSHA requirements.
  • To adequately perform the duties of this job the team member is regularly and routinely required to sit; stand, walk, stoop, use hands to handle controls; hear, and talk. 
  • Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. 
  • The ability to regularly lift and/or move 50+ lbs is required. 
  • The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons.  

Benefits and Perks:

  • Competitive Pay: Significant base salary and bonus opportunity
  • Benefits: We offer top-notch benefits!
    • Various medical, dental & vision plans, including 100% employer covered options for you and your family
    • 401(k) match up to 3.5%
    • 100% Company paid long & short-term disability and life insurance
    • Cell phone reimbursement and work-from-home stipend
    • Flexible spending accounts for health and dependent care
  • Training and Career Growth: We are scaling quickly and would support this person’s career growth and development
  • Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy

Zephyr and it's companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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