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HVAC Service Technician

Zephyr is the first tech-enabled home services platform designed to empower technicians and delight homeowners. We are focused on perfecting the home services experience from the inside out. We do this by investing in our technicians to consistently deliver trusted service through our local brands. Zephyr combines operational excellence, digital intelligence, and enhanced talent development practices to create the best environment for HVAC, Plumbing, and Electrical technicians to practice their craft. A better technician experience leads to a better customer experience.

About Michael Bonsby HVAC, Plumbing & Electric

Michael Bonsby HVAC, Plumbing & Electric, a Zephyr local brand business, is an established company with over 20 years of experience providing top tier service to the Maryland, Virginia and Washington D.C. communities. 

About the Role

Michael Bonsby HVAC, Plumbing & Electric is looking for a HVAC Service Technician to perform maintenance and repairs to HVAC systems. It is important that this person meets safety, quality and customer standards on all jobs. This is a full-time role that will report into the Service Manager and be based out of our growing Gaithersburg, MD office.

What You’ll Do

  • Maintain and repair HVAC systems and equipment
  • Establish customer rapport to offer solutions and provide the correct service 
  • Maintain a clean and organized job site and truck
  • Participate in training, meetings and company events

We’d Love To Hear From You If You Have

  • Knowledge of HVAC systems, components, and installation practices
  • Knowledge of ServiceTitan a plus
  • Strong organization and attention to detail skills
  • Excellent written and verbal communication skills
  • Valid driver’s license with an insurable driving record

Working Conditions/Physical Demands

  • Must consider safety one’s primary job and must have general knowledge of safe working practices and OSHA requirements
  • To adequately perform the duties of this job the team member is regularly and routinely required to sit, stand, walk, stoop, use hands to handle controls, hear, and talk
  • Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces
  • The ability to regularly lift and/or move 50+ lbs is required
  • The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons

Benefits and Perks:

  • Competitive Pay: Significant base salary and bonus opportunity
  • Benefits: We offer top-notch benefits!
    • Various medical, dental & vision plans, including 100% employer covered options for you and your family
    • 401(k) match up to 3.5%
    • 100% Company paid long & short-term disability and life insurance
    • Cell phone reimbursement and work-from-home stipend
    • Flexible spending accounts for health and dependent care
  • Training and Career Growth: We are scaling quickly and would support this person’s career growth and development
  • Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy

Zephyr and it's companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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