Plumbing Drain Technician

Zephyr is a growing platform of local brands in the residential home services industry, spanning HVAC, plumbing, and electrical trades. Our mission is to perfect the home services experience from the inside out—by investing in our technicians, supporting local leadership, and equipping our teams with the tools and resources to deliver trusted service in every home we enter.

We operate in multiple markets across the country, combining the local trust and expertise of each brand with centralized support across marketing, technology, operations, and finance. At Zephyr, we move with purpose—bold in our pursuit of excellence, grounded in transparency, and unified by our commitment to customers, teams, and community.

About the Role

Michael Bonsby HVAC, Plumbing, and Electric is looking for a Drain Technician to diagnose and repair residential drain systems, proposing sewer repairs and replacement as appropriate. This person will lead clients to informed and confident solutions. This is a full-time role that will report into the Plumbing Manager. 

What You’ll Do

• Complete all drain cleaning/clearing, cable work, and service to drains
• Recommend or perform camera service when necessary
• Establish client rapport to provide the proper options for the best solutions
• Educate and assist clients on the importance of sewer repair and replacement
• Understand your service criteria and hold yourself accountable for exceeding goals
• Participate actively in all training exercises and meetings
• Maintain clear and consistent communication with dispatch and your supervisor
• Keep a clean and organized work space (trucks and in client homes) well stocked
• Work with a Jetter machine
• Complete timely and accurate paperwork: invoices, time cards, options, forms
• Participate in the on call schedule
• Maintain a clean and professional appearance
• Have or be willing to get proper certifications when necessary

We’d Love To Hear From You If You Have

• 3+ years experience in the plumbing industry a plus
• Must know how to run a Jetter machine
• Ability to prioritize tasks and meet deadlines
• Strong written and verbal communication skills
• Valid driver’s license 

Working Conditions/Physical Demands

• Must consider safety one’s primary job and must have general knowledge of safe working practices and OSHA requirements
• To adequately perform the duties of this job the team member is regularly and routinely required to sit, stand, walk, stoop, use hands to handle controls, hear, and talk
• Must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces
• The ability to regularly lift and/or move 50+ lbs is required
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Benefits and Perks

• Competitive Pay: Significant base salary and bonus opportunity
• Benefits: We offer top-notch benefits!
• Various medical, dental & vision plans, including 100% employer covered options for you and your family
• 401(k) match up to 3.5%
• 100% Company paid long & short-term disability and life insurance
• Cell phone reimbursement and work-from-home stipend
• Flexible spending accounts for health and dependent care
• Training and Career Growth: We are scaling quickly and would support this person’s career growth and development
• Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy

Zephyr and its companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.