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Cybersecurity Support Specialist

Colorado Springs, CO

ABOUT NOOKS

Are you seeking an exciting and unique opportunity to grow and support our national security? As a startup, we are offering a limited-time opportunity to be an equity owner in a pioneering new industry. Nooks is pioneering Classified Infrastructure-as-a-Service (CIaaS) to provide government and industry partners with the fastest, most efficient access to classified infrastructure. We are building a nationwide network of accredited classified spaces and systems, ensuring that the best technologies equip our nation’s warfighters. At Nooks, we value innovation, collaboration, and a service-first mindset.

ABOUT THE ROLE

The Cybersecurity Support Specialist will support the security and compliance of classified and unclassified IT systems by assisting the Site Cybersecurity Lead with day-to-day cybersecurity operations. This role is designed for an early-career professional who is eager to build hands-on experience with cybersecurity compliance frameworks, security tools, and system hardening practices. The Cybersecurity Support Specialist will help ensure secure operations, assist with compliance-related documentation, and collaborate closely with IT and security teams to maintain a strong security posture.

KEY RESPONSIBILITIES:

  • Assist with monitoring, auditing, and maintaining the security posture of classified and unclassified IT systems.
  • Support the development and upkeep of cybersecurity documentation, including Security Plans (SSPs), Plans of Action & Milestones (POA&Ms), and audit logs.
  • Conduct basic vulnerability scanning, patch verification, and security checks under the supervision of the Site Cybersecurity Lead.
  • Provide Tier 1 support for cybersecurity-related user requests and escalate issues as appropriate.
  • Assist with account management, permissions reviews, and implementation of access control policies.
  • Document findings, remediation efforts, and compliance-related actions in accordance with organizational and Department of Defense (DoD) standards.
  • Collaborate with IT, cybersecurity, and physical security teams to ensure compliance with organizational policies and applicable DoD requirements.
  • Participate in incident response activities, including log collection, basic analysis, and reporting.
  • Contribute to ongoing security awareness efforts by reinforcing cybersecurity best practices with end users.

THE SKILLSET:

  • Associate’s or Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent practical experience).
  • 1–2 years of experience in cybersecurity, IT support, or system administration (internship, academic, or DoD exposure strongly considered).
  • Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months of hire (e.g., CompTIA Security+).
  • Familiarity with information security concepts such as access control, vulnerability management, and system hardening.
  • Foundational knowledge of Windows and Linux operating systems, networking, and common IT troubleshooting practices.
  • Strong documentation and organizational skills with attention to detail.
  • Excellent communication and teamwork skills to support collaboration across IT and security functions.

ELIGIBILITY + CLEARANCE

U.S. citizenship is required. Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI) is required.

Salary Range for all departments

Salary Range

$70,000 - $115,000 USD

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