Job Application for Field Merchandiser at Nordic Naturals

New

Salary: 60k to 80k/Bonus

Remote: Northern, CA

POSITION SUMMARY:
The Field Merchandiser will play an integral role visiting accounts throughout designated territory to support our brick-and-mortar retailers. They will build relationships with staff members and assist them with ordering,merchandising, couponing, display and demo execution. This role requires a passion to be out in the field connecting with loyal customers and collaborating with the Sr. Field Sales Manager to ensure that we are providing customers with the tools and support to drive their Nordic Naturals business forward.

ESSENTIAL FUNCTIONS:
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Function Statement(s):
● Implements and maintains routing schedule for consistent face-to-face store visits in the NorCal market
● Passion for connecting and building relationships, providing a suburb customer service experience
● Strong collaboration with Sr. Field Sales Manager on a regular basis to understand key priorities, initiatives and opportunities in the market
● Comfortable providing customer demos and mini education sessions
● Ability to learn and become extremely well-versed on the Nordic Naturals story and product portfolio
● Assist stores with merchandising improvements, end cap creation, couponing, orders and other directives as needed
● Complete any required routing paperwork, expenses, reporting and assigned projects by designated deadline

POSITION QUALIFICATIONS
Competency Statements:
● Critical thinking and organizational skills – Utilize critical thinking to anticipate the needs of Nordic Naturals customers. Consistently evaluate the best use of time in the field to help move the business
forward, with the ability to pivot due to working in a fast-paced sales environment. Develop a strategy to optimize face time with customers. Strong organizational skills required with the ability to manage budget and spend.
● Effective Communication – Actively listen to the needs of Nordic Naturals’ customers, sharing feedback with management, working together to address any of their concerns. Clearly communicate company’s
mission, values, product knowledge and competitive advantages to consumers and retailers. Use nonverbal cues, like positive body language and eye contact, to reinforce your message. Keep an open mind to receive and provide constructive feedback to support a collaborative work environment.
● Build a Culture of Accountability – It is important to communicate honestly about successes and failures.You will follow through on your commitments, meeting deadlines and following through on any promises made to customers to build a high level of rapport and trust.
● Foster Integrity and Trust – Nordic Naturals has a culture of integrity, and you must earn and maintain your team’s trust through honest communication and transparency. Giving and receiving genuine feedback on a regular basis is important as well as submitting accurate reporting. Prioritize doing the right thing, even when it is difficult, and following through with a commitment to ethical principles.

SKILLS & ABILITIES
Specific Responsibilities:
● Create an effective and efficient routing schedule, consistently analyzed to maintain a strong cadence of account visits, focusing on top revenue generating accounts
● Ensure products are properly merchandised and displays are consistent with brand standards, assisting with end cap or off shelf creation when necessary
● Weekly one-on-ones with Sr. Field Sales Manager with open feedback, communication and collaboration
● Work towards becoming an expert on Nordic Naturals product offerings and become comfortable providing mini educational updates and trainings to retailers
● Implement a demo program across targeted top accounts on a monthly basis
● Execute ongoing specific retail strategies as directed by manager and utilize sales tools and collateral to help drive sales in assigned territory
● Work with Sr. Field Sales Manager to review all expenses to ensure that budget is met for travel and any additional incurred expenses
● Provide market intel and stores pictures on a weekly basis
● Provide support during key consumer events at top retailers as needed
● Other duties as assigned

Specific Required Skills:
● Excellent interpersonal and communication skills
● Strong ability to establish priorities, stay organized, follow through on commitments, and adhere to deadlines
● Ability to collaborate and communicate efficiently/effectively
● High degree of flexibility, versatility, and self-motivation are key
● Passionate, outgoing, excellent verbal skills and be comfortable speaking and presenting to individuals and groups
● Ability to travel 80% of the time is required.

Knowledge, Experience and Skills:
● Knowledge of supplements, natural products and retail experience is a plus
● Demonstrates excellent verbal, written and interpersonal communication skills
● Road warrior mentality
● Self-starter with the ability to effectively and efficiently work as a remote employee
● Demonstrates an understanding of SPINS reporting, budgets and sales reports
● Passionate about health and wellness

Computer Skills:
● Must be proficient with MS Office, specifically PowerPoint and Excel
Other Requirements:
● 2+ years in the Natural Product Industry or Retail/Brick-and-Mortar experience
● Weekend work required on occasion
● This is a remote position with the ability to travel up to 80% of the time. San Jose, CA preferred home base location

Strong organizational skills required with the ability to manage budget and spend.
● Effective Communication – Actively listen to the needs of Nordic Naturals’ customers, sharing feedback with management, working together to address any of their concerns. Clearly communicate company’s
mission, values, product knowledge and competitive advantages to consumers and retailers. Use nonverbal cues, like positive body language and eye contact, to reinforce your message. Keep an open mind to receive and provide constructive feedback to support a collaborative work environment.
● Build a Culture of Accountability – It is important to communicate honestly about successes and failures.You will follow through on your commitments, meeting deadlines and following through on any promises made to customers to build a high level of rapport and trust.
● Foster Integrity and Trust – Nordic Naturals has a culture of integrity, and you must earn and maintain your team’s trust through honest communication and transparency. Giving and receiving genuine feedback on a regular basis is important as well as submitting accurate reporting. Prioritize doing the right thing, even when it is difficult, and following through with a commitment to ethical principles.

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I hereby authorize Nordic Naturals, to thoroughly investigate my references, work record, education and other matters related to my suitability for employment and, further, authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.

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Field Merchandiser

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