Senior Product Manager – On site Santa Clara, California.

Explore the Nortal Experience ✨ 

🍃  Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. 
🎯 Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. 
🌐 Vibrant Community: Join our close-knit US remote team and connect through tech talks, virtual coffee breaks, and team-building activities. 
⚖️ Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. 

What’s in it for you? 🎁 

🏥 Comprehensive Health & Dental Coverage – Robust medical, dental, vision, paramedical services, prescription drugs, and travel coverage to support your overall well-being. 

🧠 Mental Health & Wellness Support – Access to mental health resources, wellness programs, and additional support to help you thrive both personally and professionally. 

💳 Flexible Spending Accounts (myHSA) – Annual employer-funded Health & Wellness Spending Accounts, allowing you to customize how you spend on medical and wellness needs. 

🛡️ Life, Disability & Critical Illness Insurance – Employer-paid life insurance, short- and long-term disability coverage, and critical illness protection for added peace of mind. 

🌴 Paid Time Off & Holidays – Competitive vacation policy, paid public holidays, and leave options that support work–life balance. 

📚 Learning & Professional Development – Access to technical certifications, global learning platforms, a digital library, and continuous development opportunities. 

About the role: 

We seek a Senior Product Manager with a strong focus on Design Program Operations. If you are passionate about enabling teams to deliver consistent, high-quality digital experiences through operational rigor, design 
system adoption, and cross-functional program coordination, this is a great opportunity for you. 

This role requires strong product thinking, a deep understanding of design-to-development workflows, and excellent communication skills. You will collaborate closely with design, engineering, QA, and data teams to translate business goals into scalable product solutions. You will own the operational backbone of digital experience initiatives — from design system enablement and requirements documentation through experimentation, coordination and personalization strategy — ensuring every initiative progresses efficiently and with measurable impact.

How you’ll contribute 🛠️ 

✅ Lead and coordinate design program operations, ensuring product and design initiatives are executed efficiently across design, engineering, QA, and content teams.
✅ Define and maintain product requirements, use cases, and documentation for digital experience initiatives, translating business goals into clear, actionable specifications.
✅ Build and maintain product backlogs, drive sprint planning, and ensure features progress efficiently through the Scrum lifecycle. 
✅ Partner with experimentation teams to define and coordinate A/B testing initiatives, using results to validate and iterate on digital experience strategies.
✅ Collaborate with data teams to identify user segments and web profile data opportunities that inform personalization and targeting decisions. 
✅ Support roadmap development and feature prioritization, balancing user needs, business value, and technical feasibility.  
✅ Serve as a senior point of contact, managing expectations and communicating proactively on program status and deliverables.

This would make you the ideal candidate 🚀 

✨ 5+ years of hands-on experience with Adobe Experience Manager (AEM) 
✨ Strong experience with Adobe Experience Manager (AEM); additional exposure to comparable component-based CMS platforms is beneficial but not required.
✨ Proven experience coordinating programs across design, product, engineering, QA, and data teams. 
✨ Strong experience working with design systems — understanding their structure, driving adoption, and communicating component functionality to cross-functional teams. 
✨ Strong ability to write clear product documentation — requirements, use cases, business rules, and process flows.  
✨ Experience working in Agile/Scrum environments  and translating product objectives into actionable development requirements. 
✨ Strong stakeholder management, facilitation and communication skills. 
✨ Data-driven mindset, with experience defining metrics, measuring ROI, and supporting personalization or experimentation (A/B testing).
✨ This role is based in Santa Clara, California. Regular in-office collaboration is expected. (at least twice a week) 
Nice to have:
✨ Experience with A/B testing and experimentation workflows. 
✨ Experience working with web profile data and user segmentation to support personalization strategies. 
✨ Experience executing website personalization strategies using AEM or Adobe Experience Cloud tools. 
✨ Background in SEO strategy and its application to digital product decisions. 

What to expect from our hiring process 📋 

1. Talent Screening: A brief chat to get to know you and discuss your experience.
2. Technical Interview: Show off your skills with our top experts and developers.
3. Final Interview: Meet the team or the client—the final step to joining our amazing community! 

Global Impact, Local Culture 🌍 

🎯 For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.   

We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives. 

Are you ready to take the next step in your career and shape the future of technology with us? 

Apply now and let’s shape the future of technology together! 🧑‍💻 

Physical Requirements: 

Prolonged periods sitting or standing at a desk and working on a computer. 

Nortal - Americas Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law. The base salary range for this role is between 150k and 190k USD. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. 

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